107 F St E, Salt Lake City, UT 84103, United States
Geo Location
Lat long (40.7718565,-111.8762686)
Avenues Hostel - Featured Reviews (290)
Jessica is amazing! Very friendly, courteous, beautiful, welcoming, accomodating etc. The older dude is trash, he should be at the homeless shelter. Very rude, should have the place cleaned up before he boasts its a "convention mecca" no rooms available, walk out and call the place and he'll say come on down plenty of rooms.
***Update on the situation
They kicked me out for banging on the door resulting in noise complaints from the houses next door and now won't answer my phone calls regarding my deposit. Would love to speak with the business owner about your wonderful attendant that is manning your facilities. When I asked what I should have done he stated sleep in my car. Don't know how things are done in Utah but in Idaho you are able to have an intelligent conversation with a person about issues that happen without refusing a paying customer. DO NOT STAY HERE!
Owner/Lobby Attendant states it's like a hotel 6 but I've never been locked out pounding for hours on the door at a hotel 6. If you can afford to avoid this place please do so because I stayed in my car till 0200 till finally one of my roommates answered while I was pounding on the door waking everyone up but the attendant they would not refund me for my laughable night stay. Also another guest called the place at least 20 times as I left my phone in my room and he stated this happens often as the attendant is incompetent. Staying here because I just moved into the area with nowhere else to stay.
Worst hostel I’ve ever stayed in. Here’s a summary:
- On arrival we were told the booking was only for one person even though I had the confirmation with 4 on it.
- We were told it was our fault and there was no way it was for four people.
- The manager was incredibly rude and kept referring to me as ‘guy’. He was snappy and aggressive.
- Made to wait for over 30 mins whilst he shouted down the phone at the Expedia customer service.
- Finally got told that we were right and it was for four.
- got our room and someone else was in it.
- proceeded to split us up.
- overbooked the room I was in, so I had to find another bed.
- Awful hygiene, poor smell and botched fittings.
Overall, an awful and unpleasant experience. Spend a bit more and stay somewhere that makes you feel like a welcomed guest.
My nephew stayed here the first two days after being discharged from the hospital (he had been severely ill for weeks). His second night there he was in pain and not doing well so he took his bag with his meds out into the common area to rummage for pain relievers. As his condition declined he decided perhaps his blood sugar was off, but his testing unit was still in the room. Then he realized he had locked his paper with the room keycode in the room and couldn't get back in. So he called the supposedly-24hr front desk. The person who came out was absolutely furious with him, cursed at him, had him pick up his things and threw him out on the street, leaving him confused and crying on the front stoop. My nephew does not have a car, so he was unsheltered at close to midnight, in pain, and seriously ill. Fortunately he managed to get to a hospital. I cannot begin to say how angry I am at this place for endangering his life so callously.
DO NOT STAY HERE
Aggressive reception from staff refused to let us check in for an hour and a half while they shouted at the Expedia rep.
No linens on beds
Dirty communal showers
No door on bathroom stalls
No storage lockers
This is the worst and least welcoming place I have ever stayed at.
Not many options in salt lake for hostels but this place wasn't it. Free breakfast is bread & eggs on the counter (you make it yourself - but no oil to cook with). Not sure the beds ever get changed, didn't get bugs or anything tho 💁
The black guy with dreads is very sweet. Loved his smile. Them cookies put out for breakfast were good. Overall, this hostel gave halfway house or rehab vibes.
The place is barely good enough if you need a heated roof over your head for a night. Better than sleeping in your car. Office is closed and unstaffed for both check-in and check-out, does not answer calls. Locks doors at night before they're supposed to and doesn't show up without multiple calls. The room was way too warm but better than my cramped car.
When another guest managed to get a hold of someone, I was told that I would have to wait for an hour for someone to arrive to return my security deposit, which would be well after the check-out time.
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