Avenue 900 - Apartment rental agency in Euless - 900 Grange Hall Dr, USA

I live on the third floor and simply love my space! It is comfortable and homely. I barely hear my neighbors to the right or left. Took my children to the pool and they met new friends. The neighbors with dogs have been friendly even the furry neighbors are nice. You don't see that everywhere trust me. The location to the main freeways are great. I would highly recommend. I like to let the staff know thank you for helping me make this decision to move here you guys are amazing!

My experience moving into Avenue 900 was so smooth and easy, thanks to Valerie! Valerie has great customer service and will go above and beyond for her tenants. She treats you more like a friend than a leasing agent sitting behind a desk signing contracts. I’m very much looking forward to seeing her in the office to ask a question, because I know she will help me with a smile and solve any problems for me.

Staff are great. Apartments are nice and updated. Neighbors are friendly and quiet. My dogs love both the dog parks which are easily accessible from pretty much anywhere. They have plenty of room to run and even running water. Most people pick up after their pets but even still, someone comes by to do it each week regardless. FYI $400 non refundable deposit per pet plus pet rent was a little hard to swallow. Otherwise It’s been pretty nice here.

If the apartment complex or land owners showed that they actually care for the residents versus secretly putting in unnecessary charges in the lease contract. This looks like fraud and only a lackadaisical person would not care that they are paying for the HOA community next to them. Who ever lives at this location. Have fun helping them with money laundering.

Currently still residing at Avenue 900. We are miserable at our stay in Avenue 900, I would highly recommend not getting a unit on the 3rd floor. Here are some issues, not all. -If you live on the 3rd floor there are very loud AC units that you can hear regardless if your personal AC is on or off. You will not be able to sleep at night. There is no fix for this issue, maintenance has attempted to fix the noise 7+ times now. -The ACs do not cool well, especially in the summer. Our AC has broken down on a Saturday and maintenance did not fix until Monday. -Emergency maintenance is not reliable. They have a commitment to be available within 45 minutes if there is an issue. Our AC broke down Saturday night and it was not fixed until Monday. Our apartment unit reached temperatures above 95 degrees. We called multiple times on Sunday to request a fix and we were lied to multiple times that maintenance would be there to fix within the hour. - This apartment complex charges us for a parcel locker fee because they use to have parcel lockers. They have replaced those with Fetch and charge us a mandatory fee whether you use fetch or not. Fetch is an unreliable service that has lost packages for me and will cancel your schedule deliveries without even notifying you. When joining, Valerie had told us fetch was so convenient to have for christmas because of packages being delivered during the holidays etc... Fetch doesn't even run for 2 weeks during the christmas holidays. Management has refused to acknowledge the shortcomings in Fetch and will act like all of us residents are crazy. -The old and cheap coffee machine in the lounge with the pool table never has any cups, any sugar and sometime no pods. I've been told that management is worried that residents just take the pods back to their house. Not sure why they don't just remove the coffee machine all together, seems like such a tease.

Just moved here and it's been amazing neighbors so far are friendly even the furry neighbors are sweet. Jasmine and Valerie have been helpful with all questions. Property is beautiful clean and quite. I'm glad to call Avenue 900 home 🏡

Great apartments and the staff is also awesome. I have been staying here for about 2 years now. Valerie, one of the staff, is awesome. She is very patient and pleasant to talk to. She listens to all the our concerns and makes sure she addresses them properly.

I lived at the complex for 2 yrs. They are one of the most greedy, price gouging complexes that I’ve ever lived in. They charge you for all these fees (expect to pay HOA & other “miscellaneous” fees that add an extra $50-100 to your rent). I accepted that it would cost extra to live there w/ the expectation that I’m living in a nice area & paying extra for safety features such as a gated community on top of the quality of the individual unit. Keep in mind the gates are always broken-even the pedestrian ones that are open to the main street, Bear Creek. They prop it open so that any stranger can waltz in. Which is basically what happened & led to someone attempting to break into my apt. For months, I called them numerous times before the attempted break in, asking to have the gate fixed as my apt was next to that gate & as a woman living alone, it made me uneasy. I got excuses after excuses. Then when someone tried to break in, I still had to call over & over again. We can’t control these types of criminal situations of course, but it can be mitigated & if you’re paying a lot for extra services/features, you expect them to be upheld. The amount of stress it caused me to live somewhere where management didn’t care or take any responsibility in maintaining their property, was appalling. I’m surprised at the reviews I see where people say it’s quiet. Every week I could hear people screaming & fighting in multiple buildings during my walks & in my building. There were gunshots at the pool one day as well. Doesn’t surprise me. They charge you for any damage they see, but don’t repair anything. I know they charged the previous tenant for broken tiles & door frames yet when I moved in, it was still damaged. They just pocket the money I guess. The apt itself was beautiful, I’ll give it that. I’m just really surprised at how awful the management both at the complex & the corporate level are.