ATCOM Business Technology - Computer support and services in Charlotte - 3330 Oak Lake Blvd, USA

Atcom is helping us build a new facility and insure the infrastructure is everything we need. They have been a diligent, responsive, and true PARTNER in this whole process. A good managed service provider can make the biggest difference in how any organization runs, and our partnership with Atcom has made all the difference!

We have worked with ATCOM for years. They are reliable, timely, and highly-skilled. I am very happy with the service I've received from ATCOM and their employees. They are committed to supporting their customers and I look forward to our continued relationship with them! If you need I.T. or Phone services, give ATCOM a call - they will provide thorough assessments and recommendations for improvement. I highly recommend!

To whom it may concern, When I started with my current employer they had previously purchased an maintenance agreement with ATCOM. We've had countless problems that their support, both non-emergency and emergency responses have been phenomenal. They're quick to respond and their employees are top-notch. 6 Months later, I couldn't be happier with the service I've received from ATCOM and their employees. I look forward to our continued relationship with them! I'd also like to personally give a shout out to their following employees as they each provided a unique and favorable experience when we needed assistance, thank you again for your professionalism and assistance! Shout out to: Jeff M (AM), Tim (Engineer) and all the support staff we've interacted to this point: Mark J, David P, Joe M, Mallory G, Dee T and Marla O.

We have been using ATCOM for around 10 years to manage our phone system and they have done an awesome job. Their Tech Support is top notch and always on top of everything. The past few years they have also helped us move to Office 365 and setup a new backup system to keep our data safe, both onsite and in the cloud. They have always been just a phone call away with honest and helpful advice. It is great to have a company with a local office that you can work with. ATCOM is much more than just another trusted vendor, they are a partner, and they are friends. Many of their employees I have known for years.

Working with ATCOM - both for IT/Phone services and community outreach to neighbors in need - is a pleasure! I appreciate the thorough assessment of my clinic's communication systems, recommendations for improvement and helpful tips on a regular basis. I am also impressed with the connectivity ATCOM & its employees have supporting local agencies and projects helping our neighbors in need. It is great to know they 'give back' with both time from associates and dollars from ATCOM. ATCOM gets my recommendation!

We have worked with Atcom for over 15 years and could not be any happier with their service. The entire team is fantastic to work with and very responsive and helpful. I highly recommend Atcom for your business technology needs.

“If you need a phone system or IT services, do yourself a favor and contact ATCOM. After constructing our corporate headquarters in 1998, we were in desperate need of a new phone system for our expanding business. I researched all the local vendors, both large and small, and selected ATCOM and have never been disappointed. We continued to use ATCOM over the years for our smaller satellite offices leveraging our corporate infrastructure and providing seamless connectivity. If you have been in a position of managing phone or IT services, you know sometimes things break or just don’t work right. With ATCOM I have always been confident that their team will be responsive, friendly and resolve the issues in a timely manner. Like I said before, do yourself a favor, I can strongly recommend ATCOM for their sales, technicians and service personnel … all the way down to their billing department. Over the years I investigated other firms for new work, not because of any disappointments but to ensure that we weren’t missing new technology and capabilities … we weren’t. They have always been honest and dependable.” -S.L. Industry: Consulting Engineers

We have been with Atcom for over 15 years. They have the most knowledgeable group of people I've ever seen in the Mitel universe. Excellent support on the Mitel 3300 platform, Contact Centre Manager, NuPoint, and MiBorder Gateway.