AT&T Store - Cell phone store in Lake Stevens - 8933 Market Pl NE Suite J, USA

We went in there today to transfer data from one phone to another. There was one guy working and he was with someone. We sat for 20+ minutes and he never once acknowledged us. Not a "I'll be with you shortly" or even a "hello". We left! Went to the Marysville branch on State! Dealt with Jacksen and he was great!!!!!!

Brianna was so helpful and patient with my account. What I needed took a little longer than expected but Brianna was knowledgeable and answered my questions without hesitation. Looking forward to working with her again!

The services at ATT are garbage & the make employee needs to learn proper hygiene habits . I highly recommend starting with soap and some toothpaste including deodorant. ATT services are bad enough but to have to endure the triple offenses from that on top of it was hands down the topping. There’s no excuse. You get back what you put out, act like a toddler you’ll be treated like one

Tim was very friendly, pleasant and efficient with our purchase today. He made us feel very comfortable and confident during our transaction.

Joshua was a great help. He went above and beyond helping me to switch my service back to AT&T from another carrier. The other carrier had us on the phone for hours over two days, passing us around from person to person. He stuck with me diligently to get things switched over. Thank you Joshua!

They were closed when I showed up before 3pm on a Thursday. Their posted hours are 10am-8pm. Someone answered the "store" phone when I called, but abruptly hung up when I stayed to ask where the staff were.

Pulled up at 1:15 in the afternoon after driving all the way here no one was at the store, they’ll be gone for an hour went up to Marysville and they have better customer service.anyway

My husband and I are not very computer-literate. In fact, my husband has never owned a smart phone. We came into the Lake Stevens store on Saturday, June 1, so that I could switch from my iphone 7 to my new iphone 14, whereupon my husband could switch from his FLIP-phone to my old iphone 7. This was not an easy task, especially when dealing with tech-challenged people like us, but Tyler was SO patient and SO helpful! We could not thank him enough for going above and beyond for us! Thank you, Tyler!!