AT&T Store - Cell phone store in Mililani - 95-1249 Meheula Pkwy Ste D-13, USA

jazz was amazing and her and the manager working were really kind to me. even though we ran into some difficulties they both helped me the best they could and got me fixed up! 10 out of 10!

Chasen was super nice and cool. I came in to swap carriers and be added to my husband's line, and he totally upgraded the situation by selling me a new phone for almost the price of nothing. Total deal. Plus he was really easy going and easy to talk to.

I went into AT&T, having one of the worse days. So much had happened and then my phone literally died. (Due to a large situation with Best Buy mainland) But I was greeted almost immediately by Chasen who was nothing but positive through our whole visit. He listened to my issue and patiently ran through option AND cost. I stress COST. That is very important to me and many others who live in Hawaii. After running through everything and answering any questions I had, we came to a very great decision that resolved my issue AND only increased my bill about $20. That was mind blowing!!! I'm very appreciative and fortunate to have been helped by an amazing person who had great customer service and understood immediately the help I needed. Chasen, you are an asset to Mililani AT&T, and I hope they recognize that. Great Job! Thank you for everything! You made a very bad day turn into a better one. 🙏😊

Nainoa helped me out and was very professional and knowledgeable. I was not planning on purchasing a new phone but he had me sold after giving me so much great information on the phone and why it was a good deal to upgrade. He had the best customer service I have ever received at AT&T. Wonderful salesman

Steve was great took care of us totally! Also went above and beyond helping us with other tech questions. In regard to other devices at home etc. He was very nice to us and shared some family items with us like a new baby in his life thanks Steve for your awesome personality!!

Went into this store today and manager asked me how he could help me. I told him why I was there and he said he'd check me in and someone would come help me. 15 minutes later an associate comes to me and ask how he could help and I tell him the samething I told the manager. The associate then grabs me a pamphlet and says to call the number or go to the website. I think the manager could've told me the same thing instead of making me wait. This At&t store's customer service has gone down hill. Thinking of switching carriers because of this.

Our AT&T Specialist was amazing. Not only was he a professional dedicated person, but he had a huge knowledge of every type of phone, the plans and every detail possible. He never made us feel rushed and he answered every question without hesitation!

Associates work well as a team. You can see that they have our best interests in mind. Abraham, from the Miliani branch, went above and beyond to help me.