AT&T Store - Cell phone store in San Diego - 3361 Rosecrans St Suite 9B, USA

My experience at the AT&T store was awesome. I went in with an issue and came out with my issue addressed and left with confidence. Yolanda welcomed me in and checked me into their system for assistance. Justin helped me above beyond my request. He was very professional, took his time and ensured I understood what he was saying. All reps/sales personnel needs his technique and costumer service abilities! He needs to be a manager if not have his own store. Thank you Yolanda and Justin.

I was personally helped by Richard as well as manager Dominic in a quick and timely manner. I had a bad situation with another AT&T rep (different location) and they were able to salvage my relationship with ATT and get me on a plan that was well explained and a lot cheaper! If I have any questions this will definitely be my center to go to. I know that there is sometimes a wait but with the help that I received I will definitely be worth waiting for as I will get the best assistance possible. Come here as they have the knowledge and commitment to their customers.

Carla is the best! She worked so hard to help us transfer a number to our account, put a first responder discount in the account, and get an internet account set up. I would highly recommend working with her if you need to come to an AT&T store! So lovely!

Went in today to inquire pricing to add my child to my plan and was blown away by Carla’s service. Ended up purchasing a new iPhone and she helped me with everything from screen protector to parental settings. She was very attentive and never once did she make me feel rushed for taking up so much of her time. Will be recommending this location to friends and family in the future .

Customer service was great - Angel was awesome! He resolved all my issues, was kind, efficient, and I was able to leave the store with a new phone & satisfied. Highly recommend.

This store was by far the best AT&T store I have been to yet! The employees were very attentive and friendly! They exceeded my expectations when it came to customer service and satisfaction! While purchasing a new iphone 15 the employee even found a way to lower my monthly bill payment! I was so thankful that I had someone who treated me like they would want to be treated! The dedication really shows in these employees and I appreciate all they did for me!

Gigi was the best in customer care. She helped us during a tough time and was a professional through and through. Answered all our questions and went over different options. She assisted with plans and was helpful with a smile. Need more employees like here and she needs a raise or paid leave / holiday. Will come back to this store. Thank you Gigi. -Dex

Angel was a pleasure to work with. Never knew someone could be that genuinely nice. He helped me very quickly and told me a lot of information I never knew before. Very good person overall !!