Ashley Outlet - Furniture store in Reynoldsburg - 2800 Brice Rd, USA

Met me at the door. Was polite and ask what he could help us with. We found what we wanted. The delivery polite and helpful with the delivery. Will shop there again. And tell my friends to shop there for there needs.

Russel/Rob was extremely helpful and patient with me during my shopping experience. He wasn’t pressing or hovering over me desperately trying to make a sale. He was accommodating to my requests of comparing sizes and costs between multiple sectionals. My experience was smooth from the minute I walked in to my deli every date. I Would 10/10 recommend to my friends and family.

Purchased a powered loveseat 2 weeks ago and it worked perfectly in the store. Was delivered less than a week later. After it was plugged in, it didn't work. Upon inspection I found a frayed and broken wire and my wife immediately called the store. We were told they'd have customer service contact us to set up a repair time however, C.S. told us they've never been contacted about the problem. We've been getting the Runaround from the salesman and this location ever since. Will not recommend or shop Ashley again. Ever.

Never again , I wouldn’t want anything from this store even though it was for free Last month I purchased 2 set of beds and dressers for my kids had the princess bed delivered as you can see , the bed was damaged. I was not home at the time the bed was delivered so I took pictures and I went to to the store and show it to Fatima , she told me she’s the store manager she’ll take care of it . It’s been 3 weeks and I went back to the store and they couldn’t find the bed she supposedly reordered for me . 4300 dollars I spent for my purchases and still nothing I’m still waiting on the bed they supposed to replace , along with the dresser , wanted to get the night stand they can’t get the barcode🤣🤣and I also waiting on my other bed and a dresser If I go to the store and thi have not change I’ll cancel the prefer

I just want to start by saying this… we stopped in to look around and was greeted immediately by Sarah. She asked if she could help with anything and we said yes we are looking for two items to add to our new home and quickly we were shown exactly what we wanted. She now takes us to her boss Rob (The man) he did what he does best an now has two new clients to add to his list. He was extremely informative on every question we asked and filled in the blanks with answers to questions we didn’t think of!!!! GO ROB AND SARAH!!!

Russell was our sales man. He was Great …. Very helpful and informative. Was not pushy , very friendly and kind. Was nice to work with someone like him Happy Holidays 🎄

Chris was super nice and helped us get the chest of drawers and dresser we needed. They also did a price match for one of the items! Saves $50!! Love this place!

This goes to Onyina for helping us find the best sofa. He is such a nice cooperative man and I recommend him to anyone looking to buy furniture here. After all, this is home.