Arrow Inn & Efficiencies - Motel in Hampton - 3361 Commander Shepard Boulevard, USA

Bed bugs and roaches, dead and alive. The location was convenient though as you can walk to a handful of restaurants, but the planes taking off from the nearby runway are ridiculously loud, so good luck getting decent sleep. The room would’ve been nice if it was clean; furniture wasn’t too shabby and the appliances were up to date, but the room hadn’t been swept since the last tenant, toilet wasn’t cleaned, there was no phone, and everything was just sticky feeling. I was half tempted to go to the main office and ask for a bottle of disinfectant. I found a pill bottle behind the bed. I stayed for all of maybe 3 hours while I booked a room at another hotel and never took my belongings out of my car. If you have kids please take them somewhere else. Didn’t feel all that safe. You get what you pay for

Mold all over and the steps look like they are about to crumble roaches galore!!!!, the maintenance man is a crack head loud mouth people shooting up in the hallway, you don’t get no towels or blankets you have to buy your own and toilet paper.. I can keep going… I don’t know how it even passes inspection… it needs to be shut down…

Rooms are old outdated dirty and smelly the entire property is outdated and needs updates and repairs people live mostly in these efficiency rooms not the type of hotel or motel that you just stay a night in people actually live in this facility

Not only are rooms clean and comfortable....the hotel owners are the absolutely the nicest people you could ever ask for when it comes to hotel living. Unlike other places they genuinely care about they're guest and needs.....the husband and wife are so caring and compassionate and do everything possible to make sure your happy and well taken care of.....I'm currently staying here with my son and son's father and they are actively working hard daily upgrading the rooms....if your looking for a great place to stay with a great atmosphere arrow inn and efficiencys is your best choice. You won't regret it.....

Roaches 🪳 the room was non smoking yet smelled of old tobacco. The guy at the front desk was very helpful and kind. However the building is horrendous

I had family visit recently from out of state for a long weekend. The Arrow Inn is close to my home, so I thought it would be perfect. Wrong! The place looks better on the outside than it does on the inside. The room was very old, run down. Not particularly clean by any means. Mildew in the bathroom - out of 3 days, only received clean towels for 1 day. This had a kitchenette that was literally falling apart at the seams, especially the cabines. Wallpaper was also peeling. The only positive thing I can say about this place is there was plenty of hot water. I would definitely NOT recommend this motel. They are in serious need of a total remodeling. I was embarrassed to have my family stay there, and I can definitely say that it will never happen again.

This place use to be clean and very family friendly!!! Now its run down!!! Very on edge staying there!!! Sheets, mattresses, blankets, towels and carpets are nasty!!! I person ally stripped them and used my own that I had brought with me!! Way too many people living there!!!! Water in shower has been running since we arrived yesterday!!! Tub has burn marks and mold growing on the tub mat!!! Worst place to stay!!!!

The room is clean and comfortable for the price. Customer service was slow at first. Once I was noticed it was wonderful. Very friendly and made my three year old feel special by giving her free ice cream and lots of attention. I couldn't have asked for more for the price.