Aritzia - Women's clothing store in New York - 600 5th Ave, USA

GiGi the sales associate made my experience here absolutely amazing! I originally went there earlier in the day and I fell in love with this one trench coat I tried one. I originally was going to just check out with the one that I’ve picked out. However, there were some other workers that were trying to help me with getting a brand new one, so she said that she’ll check in the back, but unfortunately there weren’t any in the back. Long story short the worker ended up giving me a trench coat that had a broken lace that was supposed to hold the belt to my trench coat. I ended up coming back later on in the day and GiGi was taking care of me. She was so kind, helpful, and understanding of my situation. She somehow was able to find a new coat in the back and it absolutely made my night, love her and she’s a life saver! Disclaimer- I was originally really worried because I’ve stopped by the soho location to ask them about the return and they said that because all sales are final they can’t give me a refund. But GiGi was kind enough to reassure me that if she didn’t have something in the back for me, she can give me back my money 🥹🫶

Absolutely best shopping experience! These ladies know their stuff and make sure you won’t walk away unhappy. I originally stopped for just a jacket, but ended up buying several more things that associates picked for me. Oh yes, the clothes are very good quality :)

Google advertisers that this shop closes at 9pm. I walked in at 7:50pm and I was made to feel like I was shopping in a store that was well and truly closed and that I was inconveniencing the staff for entering the store at this hour. While browsing a sales associate approached me and told me that they were closing the cash registers, and if I wanted to make a purchase, I had to do it now. Furthermore, there was still a handfull of customers shopping and looking at clothing. I was the only customer who was told to leave the store whilst other customers continued to shop. Underwhelming customer service, to say the least. Would not recommend.

What a great shopping experience from start to finish. All of the employees were working as a team and the store is large and well organized. The employees were all eager to help, courteous, professional, kind. Bought a couple of items that look and feel very good quality and flattering. Will be shopping here again! There are no mirrors in the individual dressing rooms as others have stated , you have to come out to a shared large mirror but I don't mind that. Maybe the music selection being played in the store can be improved /changed to a more neutral genre but that's just my personal taste ;) love this Aritzia store !

I shopped there for the first time today but it definitely won’t be the last. It was busy but the staff was all so lovely and helpful and I don’t think I’ve had such a pleasant experience with the staff of a store that size. They really worked as a team and were incredibly helpful and nice but also walked the line of not being overbearing.

I never shop in store at aritizia but today I had the best shopping experience ever. The ladies were so nice and helpful! They helped me find a perfect dress for a party this weekend :)

All them employees are weird and judge-mental me and my sister came here on September 18th at around 4ish I felt like our every move was watched I couldn’t even shop in peace. If I was a white women I would’ve been treated differently. I would say to go to soho instead of this location because the employees won’t leave you alone and if you are black DONT COME HERE.

From a husband's point of view, they have good music and comfortable seating on both floors. I didn't feel bad about my wife dropping $600 while I made new friends with some other fellas caught in clothing purgatory.