Arby's - Fast food restaurant in Eustis - 16005 US-441, USA

Me and the family dined in on this particular occasion. The inside was very clean and the customer service was top notch! My app wasn’t working well so the manager and cashier helped me do my order. They were both very helpful, kind, and understanding. Food was fast and delicious!

It's Arby's! The roast beef sandwiches are the best and only! I can't imagine anyone giving a bad post to Arby's. The store is always clean and the drive thru is quick. The food is why I go there and they're the only fast food place that serves roast beef sandwiches that I know of. I would definitely recommend this Arby's to anyone who wants a great roast beef sandwich and sides whether to eat in or take home. 👍👍

I am big on customer service and this place lacks that completely. The girl who took my order was so rude. Maybe she was mad that I was using a coupon, idk but worst experience here ever! I had a coupon for up to 3 $6 bed and cheddar meals so I ordered two. For one of the drinks, I asked for strawberry lemonade. She said it would be an up charge which I told her I was fine with. I asked her if she could put one splash of peach into my strawberry lemonade and that I wouldn’t mind paying. She got nasty and said no because they can’t ring it up. I said that’s fine, please add a small peach lemonade for me so I can mix them myself. I asked for light ice in both meal drinks and no ice in the peach lemonade and she got nasty again telling me they aren’t allowed to do light ice and have to fill the cup with ice before adding the drinks. I explained to her that my Husband and I have sensitive teeth to cold which is why I’m asking for light ice and she got nasty about it again. Well, my Husband and I come here all the time. Her rudeness and refusal to give us light ice is why y’all just lost our business. I’d rather drive farther to an Arby’s to get great customer service than to spend one more penny to have to deal with rude people like her.

My wife and I had lunch inside. We both had gyros and crinkle fries and a large jamoka shake. The dinning room was comfortable and clean. The service was fast and friendly and the sandwich and fries were delicious. Awesome experience and great food! I recommend stopping by and having an amazing sandwich! Good job everyone!

Staff here is very nice but you have to be checking because they constantly forget part of your order, or ask what sauces you want and then never put the sauce in the bag. I went today and they were out of roast beef and out of the sauce I wanted on my wings. A bit disappointed every time I go. I think they just need more staff on hand and the ones there are doing their best but there’s a lot going on for them. Need better management. Have heard their managers scream at their staff like animals and it’s really off putting. I can’t imagine working for someone like that. I wish this location well.

Arby's Mac and cheese bites are amazing I want more! Must try them

Just tried the chicken club wrap. The cook does not know how to roll a wrap and the wrap itself was hard, very lil imitation chicken in the breading. Was not good. They were out of roast beef at 7pm as they said a big order sold them out. She explained 10 sandwiches on 2 dorr dash orders. WOW 10 whole sandwiches.????? I marked the potato cakes but they don't even serve those anymore. And when they had the fish they always sold out and had to wait for it. So things people like they get rid of just like the potato cakes

(9/20/22 9:15pm) One of the worst fast food experiences I've ever had! I ordered a buffalo slider, roast beef slider, small fry, and a water cup. I asked specifically if I could have my buffalo chicken slider made fresh because I've had it not very great before. I waited about 20 minutes in the drive-thru with one car in front of me taking about 18 minutes of that time. When I finally got to the window I was told my order was $10 which wasn't right because the teenage kid rang me up for a buffalo chicken sandwich, which I didn't order. I waited another 5 minutes. The cashier teenage kid noticed the poor quality of the buffalo chicken slider when he was bagging my food. I saw him touch the chicken with his bare hands most likely to figure out why it didn't look right, then put the food in the bag and serve it to me without saying anything. He also put buffalo cups in the bag because he could see it wasn't right. I then received the oldest, ice cold, and awfully made food. The chicken slider was old, hard, cold, and barely had any buffalo sauce or parmesan peppercorn ranch on it. Hard, old bread. The roast beef slider was also old and cold. The roast beef was cold, dry, and hard. The fries were ice cold. I asked to speak with the manager. She was very very rude. Basically told me I was a liar and said she knows for a fact that the chicken was fresh, which it was so obviously not. She rudely said I can make you another one but it will be another 5 minutes. I said I'll just take a refund. She refunded me for one slider... I asked her what the number to call corporate was, she said she didn't know because she was new. Very unpleasant. The pics will speak for themselves.