Arby's - Fast food restaurant in Elmira - 2487 Corning Rd, USA

I got the good burger 2 meals, and the shake is tiny, the fries tasted like fish, and the burger was burnt with wilted lettuce mushy tomatoes and they forgot to put the sauce on the burger. Stick to cold cut meat.

Stopped here today to try the burger. It was good, better than the other guys! Didn't live up to the hype, and wasn't put together very well but it was good. Was very clean inside, drink and condiment station was clean, orderly, and stocked. Nice! Even the restroom was clean, but cold, and the hand dryer blows cold air too. It was a good time.

Desperate times call for desperate measures. It's currently 1 PM on a Monday. I'd say there's a regular flow of customers. The cashier was helpful and got our order done quickly because everything we ordered was already prepared and right behind her. No idea how long the stuff has been sitting there but they have a bunch of sandwiches pre-made and fries in containers before people even ordered. It kinda explains why my regular roast beef sandwich was dry. The drink fountain works fine but the area around it is a disaster (see attached picture). No containers for sauces so we had to improvise with cup lids. One of the sauce fountain's cap was completely off, lemons left open and the counter is filthy. Roxy, the cashier who took our order is the only one around taking orders from customers inside while also having to juggle the whole dining room. The kitchen is working at full but there's just not enough people to clean and serve. It seems to me some people are missing here. If there's not enough employees to cover, where is the manager to fill a missing position? There's no reason why this place should be so dirty. Even the floor is sticky. Overall, the food was OK but I won't be back anytime soon. This place needs help.

The food was delicious we didnt have to wait long after we ordered through the drive through. We drove up to the window paid and we got our drinks and our food in less then a minute. Everything was great.

Terrible! I order ahead. Get there 4 minutes early and you give me cold chicken and Mac and cheese bites!!! I'm sure the board of health would like to hear about your food twmps!

Lately the service here has been very slow due to staffing issues but today I placed an online order and immediately drove to the restaurant which is only 5 minutes from my house. After sitting in the drive through for over 40 minutes. I was handed a torn bag full of ice cold, soggy food. I went inside to request it be remade because I'm not paying premium fast food prices for a bag of stone cold wet fries. The worker was extremely rude to me. While she did remake my meal she was immediately hostile and jumped down my throat about how I made the order and hour ago, and they make the orders as soon as they come in, which is completely different from every other fast food place that does online orders who don't make your food until you check in at the speaker. She tried to make it my fault that I placed the order so long ago and didn't get it, when I had been waiting in the drive thru the entire time trying to get my meal. I understand and am sympathetic to them being understaffed but at no point was I rude or hostile in my request and the worker immediately got hostile with me. I don't appreciate being treated that way and the fact that I can't place an order and get my meal within the same hour is insanity. Won't be back.

Just went tonight and as usual great food and service. Malandra and the crew on tonight did great food was hot, sandwich was put together clean. Clean restaurant. Soda machine is still out but got me a new cup with a refill. Thank you arbys and your crew.

The folks working here do not care at all. Mozz sticks were cold and had a very odd taste (couldn't even eat them) asked for marinara didn't get any. Crinkle fries were half full and half of those were stale curly. Meat was cut too thick on roast beef. Just gross.