Arby's - Fast food restaurant in Oak Harbor - 32825 State Rte 20, USA

Well Arby’s you did me dirty! I should have checked the money that night but as a 1st time mom & I don’t get out much or rarely go out to eat a good burger was sounding so good to me & my husband. So what do you 2 works do rolled me up a ripped $50 saying ohh it’s windy so I don’t want it to blow away. Now I am dealing with this ripped $50. So yeah you did me dirty. So I we’ll never return. Anyone who goes thru drive thru & pays cash no matter how nice they act or say check your money.

I ordered online and food came out after about 10 minutes. Everything was fresh amd tasted great. The employees all had a positive vibe.

Went for an order of curly fries and wanted for 12 minutes. Was the only one in line and restaurant. This is a common occurrence. Won't be back. They need to replace it with something else.

Food is as expected coming from a fast food chain, but they run out of ingredients all the time. Simple things like lettuce or buns. Service is extremely slow. 25 minute wait for drive-thru with 3 cars.

Food was decent, portions seemed to have gotten smaller, drive thru only, slow service (I do believe only 3 were working the dinner rush). Server at drive thru was nice tho

Recent drive-thru experience, had an incorrect order, when I went home I called. The manager Bailey was very professional and handled my missing food promptly. I wanted to leave this review because I have not had service like that for many years.

Service is criminally slow. I was the only person in there and my order still took 30 minutes to prepare….. I don’t understand how that’s even possible.

Walked up to the door at 1057 a.m. and it was locked. Website and sign on door both say they open at 1000. We could see a man (employee) eating at a table so I walked up to the window to get his attention. He held up 10 fingers. Confused since it was 1057, I held up 11 fingers and pointed at my phone 's clock. He came to the door and said the dining room didn't open until 1100 and went back inside. We decided we could wait 3 more minutes. At 1102 another car parked next to us and a lady got out. We told her the door was still locked and she got back in her car and drove across the street to McDonald's. At 1105, the employee was still sitting at his table eating. We got in our car and also went to McDonald's. TERRIBLE customer service! It would be nice if the website and door sign's hours were correct, but I can understand being short staffed. However, still not opening the doors 5 minutes after the "new" opening time, WHEN YOU KNOW PEOPLE ARE WAITING, is completely unacceptable.