Arby's - Fast food restaurant in Galesburg - 1661 N Henderson St, USA

TERRIBLE AND AWFUL SERVICE WORST EXPERIENCE EVER from the night manager himself. MAJOR waste of our time and money!!!!!!!!! He screwed up the first attempt at our order giving us the wrong food, plus not giving us items we ordered and we had to request our drinks before we left the drive thru and they weren't the size we ordered, then we had to turn around and go back in the restaurant and watch the same manager throw away the whole order, just to screw it up all over again. We didn't request another chance, because it was obvious that cook was shaking and twitching. When we got home we found it was even worse of a screw up on attempt #2. Fries we wrong sizes, the Mac and cheese bites were fried to a crisp and the curly fries were very under cooked and cold in the middle and the meat on the beef and cheddar was still ice cold.

Got hair in my food ** Curly fries**. Strawberry blonde hair at that, I'm a black woman who wears her hair natural definitely was not mine. I've called but couldn't get through to a manager. Emailed corporate and it's been crickets for the last two days. HAIR NETS PLEASE BRING THEM BACK 😮‍💨

We did not eat inside as we were traveling through but the Wagyu Steak Burger was WELL WORTH it! I would take that burger which cost about the same as McDonald's burgers depending on where you are, and it has an amazing taste! Wish I had taken a picture for everyone.

Great place to eat. It is a bit expensive but worth it.

So our Arby's in Galeburg is one of my places to eat lunch. The staff is very polite and kind, the food is always made to perfection, and the service is quick and accurate. I don't see me going anywhere else if I have time. Only down side is the line, and who can really complain when you know how great it is. I will happily wait for great service!

I was in tonight picking up dinner after work, and they were REALLY busy. I decided to go inside since the drive thru was backed up. The staff was so nice, especially being that busy and most likely under stress, and probably having to deal with rude people because the wait was long. They treated me with kindness and patience and were very friendly. I wish I got names so I could call the manager to tell them what a great job they are doing, dealing with all that and still being so kind deserves a raise! One of the most friendly Arby's locations I've been to!

Got my order wrong so I had to drive clear back in town,Wait through drive thru just to have manager act like no big deal it was just dressing.I hate dressing that's why I didn't order that way.And when I asked for another side cup of onion which I had put on first sandwich with the dressing and I did pay for,She got mouthy about it.Done with arby for awhile!!😒

Clean bathrooms, friendly and quick service, and the dining area was clean. The employees all seemed to be in a good mood which always makes for a better experience.