Applebee's Grill + Bar - Restaurant in Richmond - 900 Moorefield Park Dr, USA

The bone in chicken wings are so good and crunchy 😋 I ordered the sauce on the side, and they were outstanding! The restaurant was clean and the service was fine. I would go back if I was in the area.

this location has a good staff and are really good at making you comfortable. the food was good but the sauce could have used heavy cream. it looked a little watered down. the chicken in the dishes was well cooked and delicious. my stepson and i had the three cheese chicken and penne and my wife had the classic chicken and brociolli with pasta. both come with a breadstick which was pretty good.

They were busy with a dinner crowd but we were sat quickly. Did the 2 for $25 type deal and I had the lime chicken. On the menu I thought it was over noodles but it was corn chip strips that went well with the chicken. Had 1 error with my daughter's food that was quickly taken care of by the waiter. Place looked clean and people seemed friendly even while busy.

Took my grandson here after his football practice. We were acknowledged quickly and seated right away. Our waitress was outstanding and very friendly. Our food was served fast and was great. We both had the all you can eat boneless wings and the different flavors hit the spot. Will definitely return.

For our Anniversary (10/28)my Wife and I got there and it was not too packed. Just steady. We were seated immediately and then the wait began 🤯! After about 10 mins our Alcohol drink orders were taken along with the appetizers and main meal. 20 minutes later we were still waiting on our drinks! We could see them sitting on the bar with the ice just turning to water in the alcohol and the beer getting warm! So I got up to go over to the bar and just happened to meet the manager on duty. After expressing how we felt the male manager brought the drinks over and told us our waitress was one of the best he had only to find out she ordered me the wrong drink. During our next half hour wait he kept coming back and apologizing to us for the wait saying that they only had a limited amount of cooks in the kitchen but no one bothered to tells us this an hour ago when we first ordered. After literally another 30 mins finally the appetizers came. Then then the main meal 2 minutes later. 2 minutes later! Do the know anything about courses? While the waitress did her best to pile everything on the table in whatever space she could find and left I ask the manager going by for take home containers so that we could go home and eat. He comes back with so many containers after packing we still had 5 leftover. We ask him for the check and I waited while my wife when to the vehicle. He came back and to my surprise he offered no restitution for our horrible experience. I am a former 15 year restaurant manager before starting my own business and I couldn't imagine not making sure my guest felt some since of wholeness before they left but nope. Just thank you and have a good day! No way I want any part of that location again! You have been warned. BTW. We made friends with another set of customers at the booth behind us waiting for food and drinks also.

I came to Applebees to scope it out to see if I wanted to buy their date night pass for 200 dollars which would give you 52 free meals up to 30 dollars each. I got the chicken breast with mash potatoes and broccoli and it was decent food so I decided to try and get the pass. I logged on to their site the minute it was released and the site crashed. When it came back up the pass sold out. I am extremely disappointed in Applebees and I believe the date night pass was just a marketing scheme.

I usually enjoy the food & atmosphere here, so I decided to have dinner back in October the 21st. I was with a couple of family members. When we entered, there was a few people waiting. The young woman with the yellow or pink hair doing the seating seemed confused. Thank goodness there was an older gentleman who walked up & guided her. We were seated after about 15 minutes. The waitress came & introduced herself & gave us menus. The place was pretty packed. We ordered the dollarita drinks. My dinner mate wasn't impressed, he said that it was too sweet. My other dinner mate ordered a different drink. I continued to order the dollaritas because of the price..The menu is confusing! I do not like it,& I'm the type who actually enjoys looking at menus! I ordered a dish & two things became an issue, it came back with pork crumbles on it! WHERE does it say that it has pork at??!! The other issue was the price. I thought it was one price, but it was not, it was a higher price. They have things in columns..For me that is confusing! I asked the older gentleman who had helped at the door about the pork & he explained something about if there is a star down below, (in VERY small writing) SMH...it's just silly that they don't put the word pork in the description! It was a pasta dish, I tried eating around the bacon or whatever, but I just ended up giving the plate to the waitress.. The man was kind enough to deduct my dish from the check. My dinner mate who I was treating for a special occasion ordered a steak. That was dry, no onions!!, no sauce!!, & dryyyy broccoli!!, Another waitress came& placed a side dish that was not even an option for his dish. She said something like it was sitting back there in the kitchen or something & she thought that maybe he would want it. We said that we wanted the mash potatoes that comes with the steak...My other dinner mate had the best dish!!, baked chicken, mashed potatoes with mushrooms. I told him that too, it looked good. I decided to take a break from the underwhelming dolloritas & ordered a frozen drink. That was not impressive either!! Our waitress was not very friendly& hardly seemed to have any time for us. Didn't offer refills on water.. My no tip was my way of saying to her do a better job!! I use to say that Applebees is one of my favorite places, but I can no longer say that!! So disappointing!! & it will be a long while before I return.

Had a wait awhile for food. But was delicious once it arrived. Wait staff was pleasant but short staffed. But will try again to see if other days are better for faster service. Great time