Applebee's Grill + Bar - Restaurant in Pittsburgh - The Bourse Shops, 2101 Greentree Rd, USA

We went after the lunch crowd and there were 2 other tables only. Hostess seated us right away and waitress came to take our drink order. She took our meal order and the food took a long time to come out. When it did, she never returned for awhile. We needed napkins and water refills. I went to the corner of the bar and got the napkins myself. I had a water bottle in my purse and used that over the ice. She was at the employee round table with 2 other employees eating. When she did come to our table, she just asked if we wanted the check. I said no, we would like a dessert. She brought it out with no napkins again. Very poor customer service. She did see it in her tip.

This is my favorite Applebee's in the Pittsburgh area. The booths by the huge windows, it's so so so fun to watch the road below. The view is prime for a restaurant on a hill. I love it. Even if it's just Greentree Rd, it's a great seat to have. My boyfriend and I tried this location before but they were always out of the onion rings, AT NO FAULT OF THEIR OWN!! So, we never actually got to sit down and eat here. Our waitress, Kayleen C. was so great. Apologized for things that were totally out of her control. Always checking up on us. She said Monday's were never this busy!! She was great. We'd totally all to be seated in her section again. I couldn't decide if I wanted my normal salmon of the Tex Mex Shrimp Bowl. She recommended the bowl and my gosh it was AMAZING. It will be what I order from now on. The kick of cilantro, I haven't had that in a long time. A good bit of shrimp in the meal too!!! Onion rings, super crunchy and a staple for my boyfriend and I to start out with. Perfect meal. I'm still always amazed at how great their food is for a "cheap" restaurant. Who would have thought an Applebee's would be at the top of my "let's go out to eat" list

I enjoy your monthly special cocktails and that is the reason I visit at least 3-4 times a month. This time we came in for the "All you can eat" deal. The riblets were okay, the shrimp had no taste and too much batter. The boneless chicken wings were the best but the sauces could have been tastier. Service was by far the best!

The boneless wings were good. The neighborhood double burger was awful. Looks like they used a slider size patty on top of a shrunken patty on a full size bun. The "extra" pickle on it was a single pickle sliver about the size of my finger tip. The chicken Alfredo penne leaked everywhere in the plastic grocery style delivery bag. My kid liked the corn dog.

We called to make reservations and were told to just come in. We get to the location and stand in the waiting area for almost 15 minutes, no one to greet us. Another group had walked out, and 2 additional groups had walked in behind us. You would think a crowd of people standing and waiting would get someone’s attention. Eventually becoming frustrated I asked a waitress if anyone worked there. She replied I don’t know laughingly. I watched her go to a table next to the hostess station to get the attention of the hostess who was playing on her phone and oblivious. She approached, and without apology tells us it’ll be 40 minutes. The entire lobby turned around and left. We are now enjoying a meal at Osaka. We’ll stick to the Applebees on Lebanon Church Road, where employees work.

Went when it was a little less busy, enjoyed a nice atmosphere, good service and a good meal. Prices were about $14 a plate. Three cheese chicken penne was a yummy meal, but the best was the beer cheese for thr soft Pretzel twists, mmm mmm good.

This is the least busy Applebee’s we’ve ever been to. We’ve come here twice, the second time on a Saturday night, and it was maybe half full. My girlfriend got the sunset mana rita and liked it a lot, like a lot a lot, like she got two. We ordered the appetizer combo and the loaded cheese waffle fries. Let me tell you - those fries do NOT disappoint. The food arrived probably less than 10mins after we ordered it. It was literally one appetizer and an appetizer combo but honestly it looked and kind of felt like 2+ meals worth of food. We had Sky as our server. She seemed a little new but she did a really good job!

My dietary limitations keep me from eating there, so I joined friends for a drink or two, can the drinks were reasonably priced. The place is nice, but way too many TV screens, and those awful tablet things on the table... I get that all Applebee's or like this, but why? Meal time should not be about consuming advertisements, mealtime should be about food and people.