Anytime Fitness - Gym in Gibsonia - 5055 William Flinn Hwy, USA

Unfortunately I’ve had a horrible experience with this gym and the owner. I signed up for a “free” 6-week workout program on a Monday… This included paying $698.88 for future use. I was told by the owner, Jacob Sager to begin the program the following Monday. The Friday before was to begin, I went to the emergency room for a medical issue related to my heart. I contacted the owner the next day let him know that I needed to see a specialist and would not be able to start the program. I told him that I could get him a letter from the physician. I also told him that I would like a refund. He told me that he could postpone my start date, or I could transfer my 6-week program to someone else who I know who may want to start this program. He said that these were my only 2 options. He also told me that Anytime Fitness is very strict with refunds, and they are the reason he is not able to refund my money. I contacted AF corporate. I was told that AF corporate does not handle billing or refunds, and there was nothing that they could do to help because all locations are individually owned. Jacob also questioned me about my heart condition and tried to advise me on what medications I may need to use. He also told me that my condition is usually not life-threatening although he is not a physician. I asked for a refund, I asked for my deposit to be transferred to another client and then he could refund me, I asked if I provided a letter from my doctor if I could get a refund. In the end, he said he would not give me a refund. Jacob eventually said "worst comes to worse, I can probably just give you 699 of my own money." I spoke with Jacob and AF corporate again. I informed Jacob that corporate told me they do nothing with refunds or billing and that he would have to be the one to give me my money back. Jacob told me that he already offered me two options, as mentioned above, and would not give me my money back unless the doctor told me that I could never exercise again.

I’m so happy I signed up for a membership! It’s a welcoming and supportive environment and I can’t say enough good things about the trainers - they have genuine enthusiasm for helping you achieve your personal fitness and well being goals. I’m seeing great results already in just a few weeks and the sessions have been fun! Def check them out!

very nice facility, friendly members, knowledgeable staff. Bobby the head trainer of their 6 week transformation challenge is very helpful when critiquing exercises and he knows how to explain the exercises for everyone to easily understand. 10/10 recommend!

I actually do not belong to this gym. I called them because my son and his girlfriend were visiting from California and wanted to work out. I was told by the exceptionally friendly young man who answered the phone that they could buy a guest pass for $10 each. They did not end up going to Anytime Fitness . I wish I could remember the name of the young man because I would love to give him a shout out. If I was in the market to change gyms, I would definitely consider Anytime Fitness.

Ok gym. Members didn’t wipe off their equipment or put stuff away. Dumbbell racks are up too high and awkward to unrack and re-rack. Rubber plates were everywhere in no specific order. Only one shower room. Wasn’t a great place tbh.

I have been a member for almost a year. This gym is incredible. It is clean and well maintained. Their staff are friendly and very helpful. They answer all your questions and work with you to meet your fitness goals. I highly recommend their group training, as well as, the one-on-one training. Their trainers are the best I have ever worked with.

Been a member for 10 years. In that time, I've never had a bad experience with any staff or member. There's plenty of space and equipment for virtually any kind of workout. The place is clean, well maintained, and the cost is very reasonable.

Generally, what you expect from anytime fitness franchise locations. There are tons of variety for intro to mid level lifters. Machines, cables, calisthenics equipment, turf areas, group training, along with tanning. I will say the maintenance is lacking, light bulbs have been out for weeks, there's a cable row with severe fraying nothing is lubricated properly and on some machines you can really tell. Along with this the negatives include lack of mirrors, almost everywhere besides the free weight area, the free weight area is very small there is space for 3 benches and there is typically a wait time for use, machine space is slightly cramped as well, the treadmills will blind you with the giant windows right in front. Positives are the lifting platforms in the back, the group fitness area is pretty nice, and there is a variety of barbells and bumper plates in the back as well, unlike most anytime fitness this location has a good amount of cable pulley stations. The gym is generally clean as well. The atmosphere is pretty laid back, and it is a good mid tier gym option, but for the price, there are better gyms in the area, especially if you want some high tier energy.