Anytime Fitness - Gym in New Orleans - 3817 Chartres St, USA

I highly advise against ever using this gym or trusting their staff. It is the unfriendliest place on earth with terrible customer service. I called to cancel months ago, was told it would be taken care of, then noticed charges a few months later. When I called to ask why I was met with skepticism that it had taken me this long to notice the charges, then told that anybody on the staff would have told me to email my cancellation. This was absolutely not true as the person I spoke to on the phone never mentioned such a thing. Don't go to this gym. They couldn't care less about their customers.

Unable to visit and use the facilities due to having a viral infection, my decision. I had checked the place out online before I left Scotland to visit NOLA for the month of October 2023. The place looks great online and the staff appear very friendly from their website. I passed a few times as I was living 'around the corner' on French. The car park was immaculate but still I wouldn't chance going in. I might yet get one last visit to NOLA and will hope that I can use the facilities.

Best maintained, cleanest and exceptional trainers and staff. Best gym I've ever been member. And all staff workout and look like it. Great gym!

Person answered the phone was completely dismissive and rude , I asked about a drop-in pass which he responded “that’s not how this works “ if you don’t live in the area you can come here. Which I know isn’t true. Then he hung up.

Clean gym and everyone seems to clean up after themselves on the equipment which is unfortunately uncommon! The equipment is nice and in good shape and the staff is friendly and sweet, I forgot my water bottle and the vending machine wasn’t accepting apple pay (it normally does, there was just a glitch) and the employee got me a water himself which was very kind. Great place, I recommend it to everyone looking for a place to workout!

Best gym in the area! Helpful staff, great modern equipment. I left my previous gym due to lack of safety equipment on the rack. This gym has two!

They could finish the ceiling. That's the only thing I don't like.

Great neighborhood gym with all the basic equipment you need and very friendly staff that got me signed up quickly and painlessly. Very secure building that requires an electronic key fob to get in. Members have access 24/7 but it is staffed during business hours. Best neighborhood gym I've seen.