Angie's Guest Cottage - Lodge in Virginia Beach - 302 24th St, USA

Angie’s guest cottage at Virginia Beach is quaint and welcoming. The location is perfect just two blocks from the beach and close to restaurants and attractions. Our room was clean and comfortable. Parking was included in the overnight rate. Highly recommend if you’re looking for a central location and something different from the standard hotels.

This place is a fraud!! The way they run their business and make money is unbelievable. They sell it to you as non-refundable and it doesn’t show you have to pay deposit until you complete the booking. And then after the check out they might charge you for the whole deposit ($250 or more) even if the slightest thing goes wrong. We tried to keep the place very clean and tidy, but they still charged us for $252 after we checked out, saying there has been a stain on one of the bed sheets!!! And when we tried to contact them regarding the situation, they totally ignored our calls and emails. Truly the worst costumer treatment we have ever received!!!

The staff was amazing! They were making jokes with my kids and was really kind! The room was clean and so cute! The only thing I wish was different is a broom and dust pan in the room to keep the sand swept up. I know not everyone will use it but we sure would have. We will not use any other location for Virginia Beach! The simple walk of 1.5 blocks to the beach was great! It is basically right beside everything you need or want to do! Everything was absolutely perfect!

My recent stay at Angie's Cottage was truly disappointing. From the moment my husband and children walked into the room, cleanliness was NOT the priority of this hotel. The floors were grimy, the sheets had visible stains, and there were cobwebs over the windows. I couldn't even bring myself to use the shower. The overall stay at Angie's cottage was unpleasant and we quickly cut our visit short. When attempting to speak to management about the state of the room, I was met with an attitude and eye rolling. There was absolutely no compensation received. I wouldn't recommend this hotel to anyone looking for a clean or comfortable accommodation.

If you're looking for something close to the action during concerts, this is the perfect location. 2 block walk to the boardwalk & the beach. Very quaint, family owned & run. Norma is very sweet & we think we briefly encountered the owner on our way to the beach today. Nice guy. Our room was fine for the hubby and I cause we are all day beach people. We just need somewhere to sleep and shower. You can tell they pride themselves in providing a clean space. The mattresses could definitely use an upgrade. My body is too old for springs, lol. I'll be paying the price for a couple weeks 😜. Our room was equipped with a small kitchenette w/basic appliances. I did cook & unfortunately the exhaust fan wasn't working but I was only boiling pasta so no biggie. You can always buy disposable plates, etc. but It would be nice if it were equipped with a small pot, frying pan, & a couple cooking utensils. I knew I needed to bring my own. The website clearly states that they do not provide these items. After COVID, this seems to be the norm. Would definitely recommend if your budget conscious & looking for a homey atmosphere.

If I could give it more than 5 stars I would. Great customer service. Very clean room. Quiet & I felt safe. Was very close to beach , restaurants & other attractions. Best part for me was it was only 2 miles from the aquarium.

Update on disputed charge, I won!!! I made my reservations in August for a three night stay. The stay was going to be after celebrating my mom’s 94th birthday on Saturday 9/23/23. Unfortunately mom was put under hospice care roughly five days before my departure to Angie’s cottage. So l emailed the office and explained what was going on. I asked for another day of arrival. By the time l received an email from Angie’s cottage, mom had passed. Now the email that l received stated that the dates l chosen was not available. Nothing else! When l sent another email to AC stating that mom had passed. I asked what dates were available? According to Angie’s cottage representative l was outside my timeframe of making new reservations. The representative showed no empathy of my circumstances, not even a comment saying sorry for your loss. Shortly afterwards l received a call I’m assuming was the manager named Norma from Angie’s Cottage. She gave her condolences and stated that l could change the reservation. That l should receive a call the next day from reservation. Well, l did receive a voice message the following day which only stated have a good day. So again l tried calling, no response. I sent another email to Angie’s cottage going over what Norma stated. The response that l received was that l cancelled my reservation and nothing could be done. So now I’m out of $331.31. I have disputed the charges through my credit card company. My take on this so called vacation location at Angie’s cottage, well the associates can cram their heads up where the sun doesn’t shine.

WORST SERVICE. I’m really not happy with my experience overall. I never got my deposit back and I’m still in the process to have it after 2 weeks of trying to call and sending emails without any replies. I got to talk with someone last week and no return of calls since then. I needed to call again and they’re accusing me of smoking cigarettes and have left them there when we never smoked there either in our life. We drove all the way from QC, we just wanted a bed to rest, before continuing our drive. Really bad experience and bad service. They are really cold and they are not responsive. I really do not recommend this cottage.