Americas Best Value Inn Vacaville Napa Valley - Hotel in Vacaville - 1571 E Monte Vista Ave, USA

Disgusting & Horrible! My experience at this motel was absolutely horrendous. The room reeked of a disgusting smell, and we found bed bugs, rotten furniture, broken windows, and a non-functioning AC. Despite these issues, we were forced to stay for two nights because the property refused to cancel our second night and kept delaying their response. They also refused to change our room. This place is a complete nightmare—avoid it at all costs and don’t fall for the scam. Though I’m planning to take legal action, a health inspection needs to be conducted as soon as possible.

Thank you for providing your name, Lawrence Porter. I'll make sure to include it in the review: Title: Disappointing Stay at American Value Inn Rating: 1/5 I recently had the misfortune of staying at the American Value Inn, and it was a thoroughly unimpressive experience. Upon arrival, I was greeted with a broken light in my room, which set the tone for the rest of my stay. To make matters worse, I spotted cockroaches scurrying around the room, which was utterly unacceptable. But the most egregious issue was the pricing discrepancy. I was quoted $381.00 when I booked, but upon arrival, I was charged $429.00! This was a shocking and unwelcome surprise. Given the subpar conditions and deceptive pricing, I would not recommend this hotel to anyone. For the price, I expected a much higher standard of quality and service. In fact, for what I paid, I would have expected a free stay! Needless to say, I will not be returning to this hotel and would advise others to explore alternative options.

I booked this hotel in advance for a long-weekend getaway.|Although the sign at the front office says "All rooms are not smoking," the room we were given had a strong smell to cigarette. The sheets on the bed were not properly tucked in and a homeless person was a few feet from our door with his shopping cart full of his belongings.|The front door of the room was not closing properly.|I went to the front office and told the attendant that I was not going to stay.|Attendant was very polite and courteous, but the property was in very bad condition.|I got full refund through Priceline.

WORST place I’ve ever stayed at. When I got there the room was so disgusting and dirty. When I had asked him to change me to another cleaner room, he kept being aggressive with me and asking why I wanted to switch and if I’d touched anything in the room before he was able to switch me. When we switched to the other room, the only difference was there was wood flooring instead of carpet. It was still very nasty inside. I highly advise you take your money elsewhere! I’ve had better stay at motel 6! They really need to change the night worker (older man) to someone else. Because he doesn’t know what customer service is! Not to mention, the room was definitely not cleaned properly.

Positive: It didn?t smell bad. Negative: You can tell that they are trying to fix things, BUT they do a shoddy job! I took photos if you want to see them. door opens to outside and not sealed so can see light around it and i had a sm. beetle that i had to kill. Tub disgusting. Corroded

Positive: "" Negative: It has bed bugs, they don?t clean rooms, bathroom smells, overall it?s disgusting. Don?t book this

Good and very economical place to be. We booked from Agoda and got good deals.

Room was clean and completely renovated. Good bed and good price.