Americas Best Value Inn Temple Killeen - Hotel in Temple - 915 N General Bruce Dr, USA

This was the worst experience that I had stayed in a hotel. It was disgusting and a waste of money and the worst experience that I had stayed in a hotel. It was hot (the a/c didn’t work well), dirty floors, trash under beds, dirty bathroom, before getting to the room there was sharp things sticking out of the ground. The only thing nice of the place was the receptionist desk. They will not give a discount or refund because they don’t care that the room was not cleaned before putting me|In the room. The receptionist will tell you one price when you call and when you show up tell you another one!!! I wouldn’t even give one star but I have to so I can post this review. Do not stay here!! If the owners of this hotel read this please message or call me before the customer care for your hotel are the worst!!! (the a/c didn’t work well), dirty floors, trash under beds, dirty bathroom, before getting to the room there was sharp things sticking out of the ground. The only thing nice of the place was the receptionist desk. They will not give a discount or refund because they don’t care that the room was not cleaned before putting me|In the room. The receptionist will tell you one price when you call and when you show up tell you another one!!! I wouldn’t even give one star but I have to so I can post this review. Do not stay here!! If the owners of this hotel read this please message or call me before the customer care for your hotel are the worst!!!

I arrived to Temple late on Thursday, surprisingly most hotels were booked, so I called around, I booked ABV without looking it up. (Mistake)|I had a bad feeling that worsened at each level |Arriving the building looked like it had been battered by hail, ac units were exposed, and a group of illegal construction workers were drinking in chairs next to the entrance. ||After checking in I walked down a hallway which was under construction. |Opening my the door to my room a musky smell hit my face. The room felt unclean, later I lifted the covers and farty smell filled the room. I decided to sleep with my clothes on. ||The next morning I showered I chose not to use their dingy wash cloths and used the soap and shampoo from my kit. I then realized there were no freaking towels and used the hand towel and dingy was cloths to dry. ||I will never stay at an Americas Best Value again!!!!

This place needs to be condemned. In my unit, the microwave severely burned my food even though i set the timer much lower than usual for the food I was cooking. The food almost caught on fire and the room was filled with smoke. But the smoke alarm didn't go off. Why? Because it had no power as you can see in the photo. I'm pretty sure that's a major fire hazard. If that wasn't enough, the room reeked of roaches, and during the day it smelled like a dead rat. Two of the 5 lights in the room didn't work, including the main light. There were dark stains on the linnens and mold all over the bathroom ceiling. There were also no covers on the mattresses to prevent bed bugs. I've been traveling for work for 5 years, and I stay in a hotel almost every weekend. I've seen some rough ones, but this is by far the worst. Never again. Oh, and they didn't refund a penny.

Rooms where nice but housekeepers need way more training in cleaning as I am a professional house cleaner self employed over 20 yrs I know how to clean and sanitize It was dusty floor was not clean Bedspread had many cigarette burn holes in it pillows suck they are small and very generic and for 200.00 a night you should expect A+++ when walking down the hall ways it was strong smell of marijuana as soon as you walk through the door of the hotel also the beds were not very comfortable very very firm I give this hotel a a one star because of this.... How likely will I use this hotel again Only if I cannot find nowhere else I will not be back

This place has a 100 deposit on it plus room fee. Do not book if ya don’t have the money. The 3 party website won’t tell you this. It’s not a quality place so I’m not sure why the requirements are so high. Only attempted because all other hotels were sold out in this area. The other better hotels don’t require deposit. Smh 🤦‍♀️

Positive: AC worked fine Negative: Renovating carpet during stay and smell of smoke and mold. Dirty floors so we couldn?t have our baby crawl around

They serve very Good breakfast and room were neat and clean. Algo, the frontdesk clerk Was nice too.

0/5 would not be recommended! Beds are over 15 years old. Sagging in the middle and terribly uncomfortable. Rooms are subpar at best. Horrid smelling bedding. Stained or burn holes in everything, blankets, pillows, sheets, floor, sink, toilet... everything. I can promise you the bedding has not been changed since the last guest. Towels looked as they had not been washed. And you would get wetter from a water hose than you would the shower. Good location, simi-rude desk clerk. Spend your money somewhere else. No where near worth 93.72.