Americas Best Value Inn Marshall - Featured Reviews (277)
My stay at American Best Has been an amazing experience. The staff is very helpful and cater to your needs. Giving you the best customer service experience ever. Very laid back and quiet hotel. The rooms are very spacious and king beds are very comfortable. I would highly recommend if yu are traveling or just need an outing..I recommend this hotel for the home away from home experience.
Staff are very nice. Very quiet hotel.
Positive: Ease of check-in Negative: The add said there was a restaurant in hotel. There was not even a place to get coffee.
Positive: I didn't die Negative: Everything, I will never ever stay here
Absolutely no relation to the photos in the website, please spend a little more money elsewhere and save the time and disappointment.
I would like to thank the wonderful staff. Don't let the state of renovations fool you. While touring the property we discovered that there was a whole hell of alot that needs to be done before this place is habitual. From the kicked in doors, bio stained carpet, and peeling paint. You will realize why it's so cheap and oh I forgot to mention the unbelievable smell of mold. Stay at your own risk. You have been warned.
They don’t give you extra towels when you need them . VERY RUDE would NOT RECOMMEND staying there ! They will invade your privacy . They will harass you & will not give you time to gather your things when it’s checkout time without standing outside your room . The room needs more maintenance & more sanitation. THE ROOM SMELLS HORRIBLE . Last but not least they will watch you on camera and find everything wrong to say to you !
He tried to charge us for my SERVICE DOG!!
We checked in last night after going almost a week with no electricity or water (hurricane Laura) and we just wanted a bed, AC, and a shower. The man at the desk was very rude. He acted like he didn’t want us there. We had 2 other dogs with us and were more than happy to pay the pet fee for them but he also tried to charge us for my service dog which is against federal law. I told him we were absolutely not paying for her and he dropped it. The room is ok. The floor looks kinda dirty but the beds are comfortable and the AC works so we are happy.
The laundry doesn’t work, their are AC units piled in a corner on the second floor, the parking lot is covered with garbage. If we had another option, we would have taken it. Don’t stay here.
It's on old style Hampton and I love the new ones, but you know what - it's clean and the coffee was good, and the breakfast was fine, so I would stay there again.
Very nice gem of Texas history. Our guide was very knowledgeable and answer all of our questions. They have amazing pieces (antiques) that bring you back to the 1800 and how life and customs were at that time. They have a family fee which is great w
