Americas Best Value Inn Giddings - Hotel in Giddings - 1600 E Austin St, USA

We were passing through the city, our car broke down, and we chose this nearest motal by Booking. The young man who greeted us when we checked in last night was friendly, but the older woman who was on duty when we checked out today was very unfriendly. The rooms here are spacious, but not very clean, and the pillows have a very bad smell, which makes it difficult for us to sleep. Cockroaches and flies were also found in the room.

This hotel will scam you out of money. They have a poor website design that showed my booking did not go through each time I tried to book, then I got charges for those bookings (despite the message from the website saying the bookings did not go through). Their customer service was abysmal. I received no communication from the hotel or from Sonesta (their managing company) after trying to get in contact via phone and email 7 different times. Save your money and go anywhere else!

Positive: location- in town for business. Negative: no breakfast, door locks were not secure stuck in corner bathroom sink dirty previous guest left booze in fridge, not wanted, gross. Negative: ""

I had to cancel on short notice and the ownership was very kind to send a refund. They were understanding about people having troubles with power outages in Houston from the hurricane

Positive: Customer service was rude; the TV would not work; the microwave was filthy; they advertised free breakfast, but they did not even offer coffee and when I questioned them, the response was to point down the street to another business to purchase coffee. Negative: This is a bait-and-switch situation and I paid over $--- for two nights; it was not worth $---. Negative: ""

This hotel is a value hotel, meaning it's inexpensive but not super nice. They do have refrigerators in the rooms -- a huge plus!!! And the owners are friendly and act concerned about any needs you will have. But the hotel is old and needs some repairs pretty much everywhere (curtains, walls, bed spreads, etc). They also have hard floors instead of carpet, which I don't prefer (but I understand the necessity for this). Additionally, the hotel is close to town and right across the street from a nice bbq joint. Side note: It is difficult to exit the parking lot if turning left. If you are looking for an upscale place, this is not for you. It is good for it's value and we would return.

5 stars for cleanliness, service and price. It's a busy hotel for traveling workers and not very quiet. That's me and I was very comfortable, not where I would bring my family to stay. The provided breakfast is a joke, but I wasn't counting on it and I was fine with some free coffee and went to a great diner just down the road.

The owners are nice. The room is good for this type of motel. Traffic on 290 was right beside our room (103) VERY loud... but it didn't bother us that much. I'm just stating this fact for those of you that cannot deal with that noise level. I just kept the AC on, TV, or headphones on. A fridge, microwave, hair dryer, & iron are in the room. Towels weren't that good, but again, that is a possibility with this type of place. For less than $70 (Priceline deal) a night, I would stay there again.