Americas Best Value Inn Gallup - Hotel in Gallup - 3404 U.S. Rt. 66, USA

All the people that work here are very nice and accommodating. I was upset thinking my disabled room had been given away as an upgrade...that's not the case. There was another disabled person staying for several days....makes everything understandable...but the bathtub is very slippery! Watch out! The air conditioning blew colder than I expected and that was a wonderful surprise. Thank you all.

The room was decent. Used old-school keys, not cards. No continental breakfast. The "included breakfast" at their restaurant was a joke. Burnt toast, cold hashbrowns, and cold fake eggs. The voucher said we could add drinks like coffee or order anything that wasn't included in the voucher. Didn't happen. The server was rude and dismissive. He didn't even give us an option to order anything else. We were completely ignored other than an initial cursory greeting. Great room. Horrible customer service in restaurant.

Me and my husband have just checked out of your hotel. We are visitors to your country, having been in the US for 2 weeks. Our one nights stay at your hotel was awful. There is no way we should of been given this room (230) - closest to the railway tracks. The noise was incredible ALL night 😞 I spoke to the lady at reception on checking out. “I’m sorry ma’am” just doesn’t ‘cut it’. At the very least an offer of a refund would’ve been appreciated. We look forward to your response.

Booked thru Expedia. Got a a good night sleep on our way to The Grand Canyon. Easy check in. The room was basic and the furniture was somewhat dated but clean and comfortable. The bed was great. The water pressure was exceptional. Was not expecting a microwave, mini fridge but a nice amenity. Great stay for a great price.

WARNING : the nearby trains are honking all through the night, 4 am, 5 am... incredible. you probably will wake up 10 times. the room was actually good, but it is not understandable why windows are not isolated in this location, or bricked up. the only reason to book a hotel is : to sleep! hoteliers do not seem to understand this.

Its located at the travel center, the room was very clean and decent, Not much noise, there was security with did regular patrols. The only drawback was no Wifi in the room, when I asked about it I was told they are getting new WIfi system and its not up yet. Similarly there was no breakfast(even though I think during booking it said there is), I was told they are renovating their breakfast location.

Good place to stay, clean rooms, amazing brakafast, friendly stuff. Sometimes during the night you can hear trains. Great value for money.

Clean rooms, amazing brakafast, friendly stuff.Have trains but still can sleep . Great value for money.