American Motel - Motel in San Antonio - 5547 Randolph Blvd, USA

Wonderful staff. The rooms were pretty basic but they were very clean which I really appreciate and they had a microwave and frig so that was a bonus. It was a perfect location! Close to everything without having to go thru a lot of confusing roads which is a bonus when you aren’t real familiar with the area. Also seemed to be in a nicer and safer part of the city. So lovely experience all the way around and would recommend.

Wonderful place that I felt very safe sleeping at. Front desk staff was super friendly and offered me drinks, and gave me my deposit back with no issue whatsoever. Really clean bathroom and sink too!

The management here is superb! They were extremely professional, empathetic, and extremely helpful. Given the fact that I requested a room in short notice, they were able to accommodate me super well. The room was private, clean and comfortable. I definitely will be staying again, and will recommend this motel to my friends and family. I wish I could give more stars for their customer service!

The owner, I never caught his name, is so friendly and helpful during our three day stay. Security cameras are everywhere which I appreciate. Five minutes after we left and checked out, the owner called us and said we forgot to pick up our 50 dollar deposit and told us to come back and he will run it out to our car for us! This never happens nowadays! Thank you to the wonderful man for being so accommodating! Much love!

Front office is very friendly and Professional. Rooms are very clean and quiet and private Personnel is very helpful and Attentive to any needs thank you for the great Professionalism and Customer service

An immediate no. Paid but didnt stay. Couldnt get refund. Literally paid money to not stay here !!!!

Y’all I don’t know how they did it but the people in charge here obtain my card information . I told the person over the phone my card was used here for a room . And being petty said “well I want to stay in the room” and the guy sounded nervous beyond believe. I said in the end “fine let me file the police report cause then you guys will have to pass them information” and he hung up. Just be aware people !

I booked a room here on Booking.com, and I was discouraged when I saw that my reservation had disappeared when I arrived, and I was told to pay ten dollars cash extra for the deposit. I was a little upset, and thought about going elsewhere, but then I put myself in her place for a min, and I bet it’s tough financially running a place like this, and since I don’t plan on destroying the room, I’ll get the deposit back tomorrow. It didn’t hurt that the woman at the desk was GORGEOUS, and was very polite about everything. There are lots of bad reviews, but let’s be honest, you can’t be expecting it to be the Waldorf. It is a reasonably priced room, that is safe, and although the decor is old, it is clean. Take that into consideration when you read the reviews. I think all things considered, they’re doing a great job.