Always Best Care Senior Services - Home Care Services in South Bend - Home health care service in South Bend - 310 N Ironwood Dr, USA

We used ABC several years ago for my dad, after he had a stroke. I called a few months ago to set up a care plan for my elderly mom. She had a hip replaced, and lives alone. I knew we would feel better having someone there to help her and visit with her until she could get up and around on her own. ABC works through our scheduling nightmares (mom tends to send people home early, and tell them not to come back)….and they have been SO patient with our ever changing and increasing needs for mom. Their response time and communication are impeccable!!

I have worked with more home health agencies than I care to remember, both in GA and MI, when I worked in healthcare; and I have to say that Always Best Care is one of the best home health care agencies that I have found since the early 90's !!! I have been a client with Always Best Care since February 2022 and I have been extremely pleased with the help I have received both from my caregivers and the office staff. All the staff work hard and the quality of care is exceptional!!! The few occasions that I didn't like a caregiver because of either poor work ethic or personality, Always Best Care always took care of finding another caregiver to better meet my needs ASAP!! When I first started with Always Best Care I did get a few caregivers that weren't a good fit. But, within a very short period of time my scheduler learned my specific needs and personality and she found caregivers for me that were a wonderful match!! As in every area of healthcare, the high turnover of employees is to be expected!!! But, Always Best Care has always made sure that I have a new caregiver that matches my needs and expectations!! I have and would, highly recommend Always Best Care for your home health daily care!!

Our mother was diagnosed with terminal cancer and immediately needed meds administered multiple times a day. After speaking to the independent living center where she resided, our family decided to hire Always Best Care for the meds (and then later for 24-hour aids). We cannot say enough about Darlene and Candy, as well as the numerous aids. Even at the end when our mom no longer needed the meds, they would often stop by to see her anyway. We generally do not give reviews of companies, but their caring approach was exceptional and we decided it was appropriate for others who need these services to know about our experience.

We have used Always Best Care two different times for our Mother. Both times the care was excellent. I have referred Always Best Care to several people.

I have worked alongside Always Best Care and they have been amazing. Very quick to help out patients in need and staff is very polite and professional.

Overall a great company to work for! They do a wonderful job recognizing caregivers; from big recognition like a monthly caregiver award and random drawings, to small recognition such as any time you visit the office you are free to grab snacks, beverages, gear and more often than not there is some type of food they have ordered that is available. They really don’t hold back in this area! There has been quite a bit of changes made in office positions within the last year. Response time, outside of the scheduling department, can be improved upon.

Hi my name is Linda and I've been working with always best care for 2 years now and it's a great atmosphere I like coming in to work meeting new people. It's a place that's kind friendly and it makes you feel at home it makes you feel that you're working with people that understand you know you're different needs your different hours and if something come up they are there to help you with anything that you need help with it's a great company I'm so glad I signed up with the company I signed up a little bit after the pandemic and I just needed somewhere that I could really consider myself at home or I find a home and I have I'm amazed at how the people are so nice when you talk to them on the phone how nice they are friendly you can tell this saying it with a smile I enjoy working there I tell people ask me where I work at always best care they like what yeah always best care yes it's a nice company sign up with it you won't regret it I'm glad I do it I'm really glad I did

I've had caregivers for about 5 years now. Only having been disappointed and frustrated. Since Always Best Care came into my life, my worries have ended. I never knew if previous caregivers were going to show up, or do what I needed. Everytime they would complete a task, they would sit down and be on their phone. Kari and Jamisha finish a task and right to the next. No problems. My mind has been put at ease. They are very professional yet so so friendly. They ask, what else they can do for me. I also have my ABC emergency call button. Now I have peace of mind if an emergency should arise. My case coordinator Stephanie Stevens. Stays right on top of my case. Thank you so much for making my life easier. I have recommended your company to others that may need assistance in the future.