ALDI - Supermarket in Randallstown - 8608-A Liberty Rd, USA

My experience shopping was great. My fellow shoppers were so nice, an employee that helped us find something out of stock, also super helpful and friendly. Im giving 2 stars because of the awful, unfriendly, rude and disrespectful cashier that we unfortunately had to deal with. Some people aren't made to work in customer service and she is definitely one of them.

I’ve been in this location several times but the last two times I had the pleasure to be assisted by Ms. Kimberly. The first time she helped me with locating items in the store without hesitation & the second time she was at the register and was still such a pleasure. Oh and about the store, it’s always clean and stocked very well to include the seasonal isle.

I loved shopping at Aldi but lately I've been finding that the milk and orange juice goes bad way before the expiration date. I had to throw away a gallon of milk and two gallons of orange juice over the weekend. This is unacceptable! Not to mention, your prices are increasing tremendously!

Store manager Julian is a great example of what quick and great leadership should look like. Very polite and funny and fast and neat to ring items up. You won’t get a better experience than to come to this great establishment. Thank you Julian for a great customer service!!!

Good prices, attentive staff, except for new cashier named Kenya. Apparently, she hadn't been oriented on how to be an Aldi's customer friendly cashier. Scowling, rolling her eyes, on her phone, while working register, and acting like she really doesn't want to be there. Don't like it, find another job. ***Edit**** After complaining to corporate, went into store yesterday 12/15/2023, had same cashier Kenya, marked improvement in customer service skills, and not texting while working. Thanks corporate***

I have never experienced such bare shelves in my life,from an Aldi's in any state that I have shoped. This store by 12noon m-f and 11am sat&sun is deserted of fresh meats. Please treat this (Black) community better.

I will NEVER come to the Randallstown ALDIs ever again. The young cashier there is so disgustingly rude, nasty, and unprofessional. She rolls hers eyes the entire time she is ringing the customers up or if they aren’t moving fast enough for her liking. She texts on her phone the entire time she’s on the register as well. She does not need to be working in customer service at all. I will be contacting higher management to do something about her and the management inside the store. They clearly allow this behavior and disrespect toward the public. I am simply disgusted and will never step foot in this particular store again.

This location offers excellent fresh produce and food. However, there's room for improvement with more checkout lines to reduce wait times.