Air Essentials Inc - HVAC contractor in Vacaville - 610 Eubanks Ct, USA

Our elderly grandmother lives alone in Vacaville in a house running an air conditioning system that hasn't been replaced in 30+ years. Each of the past few years it has needed some TLC including adding freon to keep it operational and the temperature comfortable inside the house during the sweltering triple digit heat waves that come through that town. When the AC system stopped providing cool temps in the house this season, we called Air Essentials again to help us out. Anthony came out with all of the professionalism, respect, and attentiveness that others have noted here on Yelp. Grandma is a tough one to please but he won her over quickly with his incredible customer service, not so common with many businesses these days! The bad news was the system couldn't continue to take freon and had failing parts that were no longer available. Long story short, a whole new system was needed, including a furnace due to the incompatibility with the new modern day AC unit. Anthony provided all the details and reassurance to Grandma that while this was going to be much more expensive than the "tune up" she had hoped for, this was best move in the long run for the reliability and safety she needed to stay in her house during the hot summer months. Anthony explained all the details of the replacement process, assuring her the least amount of inconvenience and disruption to her house, garage, and plans. The schedule was set and Anthony and his partner showed up yesterday with everything they needed. Anthony provide an estimated time of completion upon arrival and hit his mark like a pro- a very important benchmark for grandma! "Oh he was SO polite and finished right on time just as he said he would!," she explained. His obvious experience and efficiency shined yesterday and now Grandma is sitting happily in her cool, comfortable home with a whole new system! I cannot be more pleased with the quality of work and customer service that Anthony provides. He is an incredible asset to his company as well as a major assistance to me in keeping Grandma and her house both taken care of, as well as keeping her pleased with the few workers she allows in her house! Reviews like this are few for me, but when a professional exceeds expectations by providing excellent service as well as true care and concern for his elderly customer, it deserves all the accolades and recommendation I can give! While I doubt we will need Air Essentials and Anthony for another entire system replacement at grandma's house again, I am excited to share my positive experience with anyone who needs a true pro they can TRUST for any AC work. Great job Anthony and the whole Air Essentials team!

I want to give Tony and Air Essentials 5 stars for their honesty and integrity! I had another company located in Sacramento come out and do a furnace and A/C check in March. I was suspicious of the findings since another tech from the same company had visited in December and gave the system a thumbs up after replacing the capacitor. I called Air Essentials because I thought the March tech that “found so much wrong “ with my system to the tune of $3000.00 dollars had purposely sabotaged it. According to Tony, he did not see any on purpose sabotage but the previous tech did fail to reassemble the coil and seal my coil correctly. Tony resealed the coil helping me avoid a poorly functioning system. Needless to say I will never use the Sacramento company again! Air Essentials has earned my respect and my future business due to their honesty, integrity, and great overall service. From speaking with the owner to arrange the appointment to dealing with Tony the technician I had a wonderful experience. I highly recommend this small family local business.

Air essentials was easy to work with. Free estimate. Professional staff. Explained all facets of the job and left my house immaculate. Would recommend them to anyone.

Air Essentials has consistently done a great job on the HVAC system at my home. My wife and I been in the area for just over 2 years and they were referred to us by our neighbors. When the service person recommended considering to replace our heater, I felt he was very sincere and not pushing for profit. They were prompt, gave a great price (I know from past experience for the same job elsewhere), and were professional and courteous. I highly recommend Air Essentials.

The two installers, Tony and Edgar were on time, polite, efficient, clean and helpful. I had both a new Air Conditioner and a new Heating system put in my house thanks to the suggestion of Tony on one of his service calls, it saved me money doing it this time of the year Tony said to me. Also, got a complimentary air duct cleaning. 5 Stars to this company and crew. Thanks you guys

Air Essentials installed my new system on time as promised. The installers were professional and courteous If you're looking for repairs or replacement I would recommend you consider Air Essentials

They came out quickly and fixed our air conditioner during the heat wave. Very professional, honest and helpful.

Had the best price, Fantastic Customer Service and communication on every interaction. Quick Installation and so easy to do business with! 10/10 thank you!