Affordable Suites Fayetteville/Fort Bragg - Extended stay hotel in Fayetteville - 4660 Lake Valley Dr, USA

Highly recommend all military to stay away from this location!!! The manager i spoke to was extremely rude when I asked him to confirm my reservation cancellation for this hotel. He acted as though he was unstable and very much on drugs. He couldn’t articulate a sentence without making a statement that made no sense. He is requesting money in cash upfront in person, and informing customers that the website is not working after they put in their credit card information on the room…..stay away! ……Although it sits next to two very nice hotels….do not be fooled! RUN from this one!!

If you want to experience unprofessional customer service you can stay here. The rep that I called to inquire about my reservation was condescending and rude. Kept blaming me for booking my reservation incorrectly saying it was my mistake repetitively and said I had to pay more money since I was a “maybe reservation” and my card didn’t go through and the consequences of that is I have to pay more to get a room and not at the original rate I booked at. I was trying to explain everything but couldn’t get a word in because he kept interrupting and repeatedly say it was my mistake and I should learn from my mistakes and that I was too young and didn’t know any better. First of all just because I sound young doesn’t give you the right to talk to a customer the way you did. I’ve traveled a lot and booked at 3-5 star hotels, and the only reason why I booked with this “so called hotel” was because I was only in town for a day and it was cheap so I thought why not save money & all the reviews convinced me to book with this place, which apparently the reps can’t speak to customers politely. I would have been fine if he had just said “hey, sorry your reservation/room was taken by someone else seems like there was issue with the reservation you made , would you like to rebook? Would be more than happy to assist you.” I would’ve paid the higher rate if he was nice & just had the basic customer service skills down & communicated to me like a customer. But the fact he went on a tangent about how I am young and don’t know any better blah blah blah. I didn’t say anything just told him it’s okay I’ll just book with another place and I was polite during the entire call and told him thank you for calling me back since when I originally called him he was busy doing something else & wasn’t at the desk I guess. Anyways, at the end of the call he had to have the last word because he said he could be my grandad and how I should be careful next time and learn from my mistakes. He ended the call with “goodbye candy” like what??? Insane. Never experienced this before @ any hotels and I’ve been to plenty since I do a lot of traveling for work but glad other customers had a lovely time and had a better experience with this place because I would rather run a 26k marathon while chewing on thumbtacks than stay at this place. Even if someone were to pay me to stay here it is still a hard pass. Do better and you should learn from your mistakes as well because unless you’re a saint don’t patronize customers because you think you’re high & mighty cause you were born in the 50’s , you boomer.

Place is clean, quiet, and cozy. Rooms are spacious and well kept. Brad is great, friendly and very attentive and accommodating. Full kitchen in all rooms are a definite plus.

First time PCS this place was AMAZING. Truly could not recommend a better place if you are moving to Fort Bragg/Liberty this is where you need to stay. Brad has been so helpful and understanding. The rooms were extremely spacious and even came with some pots and pans we could use. My wife feels safe here and I had absolutely zero issues here regarding anything. It's also only roughly 10 minutes away from the in processing unit. Couldn't recommend it more!

Positive: Location Negative: Room was not ready at 6:10pm when I arrived. I didn't feel safe. Staff never checked my ID.

Quick service even though they aren't staffed 24/7. The manager was very nice. Rooms were nice.

Real great stay for the price. Very comfortable place. Very clean and friendly staff.

I strongly recommend considering this hotel. I enjoyed my stay here. The good: Friendly, folksy owner. He made sure all of my needs were met and he takes great pride in his hotel. Pricing was quite strong. Well prepared room overall in good shape. Full size fridge!!! Coffeemaker and stove was good. Oversized room, can easily be an apartment. Safe, quiet and near everything. I washed my laundry for free through the google app....a nice mini gym connects to the laundry while you wait!!! The not so good: Dated furniture was ok, except the couch which was soon to be replaced. Kitchen was a bit older but just fine. Parking was somewhat limited due to the contractor's trucks but okay. Bring bottled water to use for cooking!!! Bathing water was fine. This hotel feels like a home away from home, strongly recommend.