Aegis IT provides quality IT consulting and business solutions founded on personal character and integrity. We support a wide variety of clients with significantly different networks and environments. We provide sales and service for computer hardware and software, as well as network design and setup. Call us today for all your computer and IT needs!
When it comes to Computer support you can rely on, you HAVE to go with Aegis IT. While there is a location associated with the business, they only come to you to do business. My computer was having a problem with the Power Drive resulting in it not powering on even when connected to the power cord. I gave these people a call and explained the problem. They were able to talk it through with me VERY thoroughly and access what the problem was. I was told they were sending their tech support guy to Best Buy to get a new Power Drive before heading to me to further assist me. About 30 minutes before the agent's arrival, he called me to tell me he was 30 minutes away giving me time to make sure I was home.
About 1 hour and 30 minutes after the call, the tech support guy shows up. He was very friendly and very focused. Serious, my house is loaded with Cool stuff but he stayed 100% focused on the job at hand with NO distractions. The agent was able to disassemble my PC tower to run a test on the Power Drive to see if it worked. It didn't. He managed to put a new power drive in and then tested it with my computer. It worked. He then after reassembling it, connected it to a monitor via HDMI cable to see if it worked. It booted into Windows. The Tech Support guy in great detail explained the process of how everything worked. Such great detail that even I could understand it. He was also able to explain a few PC related things I wasn't sure of. The price of all of the above being done was quite reasonable. They delivered same day service with excellent customer service!
I cannot recommend this place enough! You can have your devices repaired in the comfort of your own home!
I was referred to AEGIS IT by an extremely happy customer. Called, left msg n promptly was called back. Impressive! Owner came out that same day, picked up 2 computers. Much was needed, still had them back on 2nd day. Normally would have been 1 day turnaround. Hardrive was needed, No extra charge! Pricing is a flat rate. Very knowledgeable - all employees. I would highly recommend AEGIS IT hands down. Business or personal.
Best prices in the Tri-Cities bar-none! I asked Jonathan to run me an estimate for a project, and within 10 minutes he had a full estimate. Not only is this the best-priced business in the area, but it also has responsiveness and customer services that cannot be matched. Thank you, Jonathan.
Fantastic Company!! I was already stressed from life, and having laptop issues just didn’t help at all. Called Johnathan at Aegis IT and he made the experience so easy. He came where I was and had the problem fixed by the next day. And can I say, it is not expensive at all. Good people and great prices is INCREDIBLE SERVICE to me!! Also, I am not a person who leaves reviews.
Jonathon (Aegis Technology) does the best with IT support. In person or phone call away.
I also used him to update my business computers.. Later, I found out forwarding my business phone to my cell wasn’t the best decision. Aegis offers several company phone lines, and I have a great phone system with app controlled on phone,
Ask for Jonathon! He’s quick, professional, knowledgeable and provided a great installer. Provides Simple - Competitive Rate and Professional.
Highly recommend Jonathon with Aegis.
I have worked with Jonathan for over 2 years. He manages our systems and I use him for my HVAC and Refrigeration customers. He is reliable and has helped me many times. He is very easy to work with. I highly recommend him.
Chick Spears
Spears Services
**Update : A year later and still great! Jonathan came out on short notice and got our network working better than ever. Skip the waiting on the phone and robochat with your ISP and just call Jonathan.**
Jonathan is very knowledgeable and professional. He was able to answer all my questions and offer great advice. Great company with a wide variety of services.
Jonathan and his team do a fantastic job helping with all of the IT needs for the company I work for. They are professional, knowledgeable and responsive. They recently did work on my laptop and did an excellent job.
Great atmosphere. Beer selection was great. Can do a full pour or flights. Price point was average. Staff was really friendly and bartender was very knowledgeable on beers. They have beer to go as well. Free parking along the street and near by parki
