Advance2000 - Computer service in Amherst - 155 Pineview Dr, USA

I worked with Advance 2000 for approximately ten years until my retirement in August of 2023. As IT Manager at Commercial Pipe & Supply Corp., I was involved with hiring Advance 2000 as Commercial Pipe's first-tier provider of hardware, software, networking services, and technical support. I found Advance 2000 to be professional, technically proficient, and responsive to our needs. From the company's owners, to sales, to management and technical staff, we were treated with a high degree of respect and importance as a customer. I personally will miss the professional and personal relationships we built over a decade of working together. -Dave Herr

This is my 3rd company I have worked at that has used Advance 2000. They have always provided exceptional service and have worked with our IT team that makes it all feel as one. They have been responsive to our needs and requests. They handle our after hours support for our employees. It has allowed our employees to work anywhere, anytime and that in turn helps our business grow as well as retaining talent. It has given our employees and company great flexibility. We look forward to a long relationship.

Thankful for the partnership our team has with Advance2000. Their team is very timely and consistent in their results. We've used them for our IT operations and Help Desk support. They provide exceptional service and are thorough in explaining how new software works to members of our staff. In terms of updates to software, they ensure reminders are shared out in advance and before these updates take place. I really enjoy the team we've worked with through our organization, and am glad to have chosen them for our technical needs.

I would like to express my enthusiastic recommendation for Advance2000 as a remarkable IT solutions provider and employer. As a HR business partner, from the beginning of our collaboration, Advance2000 has impressed me with their professionalism, clear communication, and willingness to collaborate, that have made them a truly outstanding partner. Advance2000's streamlined recruitment process has been highly efficient, saving us valuable time and effort. Their quick response times and proactive communication have been invaluable in keeping the recruitment process moving smoothly and ensuring a positive candidate experience. Company’s commitment to finding the right talent has resulted in successfully hiring specialists who have seamlessly integrated into their teams and made valuable contributions during the years. Moreover, the positive feedback from the specialists we have placed with Advance2000 speaks volumes about their inclusive and supportive work environment, commitment to employee growth, and rewarding project opportunities. I am delighted to endorse Advance2000 as a trusted partner, as their professionalism, expertise, and dedication make them stand out in the industry. It has been a privilege to collaborate with Advance2000 over the last 10 years and I look forward to continuing our successful partnership in the future.

Although I've never worked with A2K, I have had the pleasure of working with their tech specialist, Don Greyson, on several occasions, and I have no doubt he's an asset to the company. I've always been impressed with Don's willingness to learn the details of my projects and his ability to explain his solutions in a way that I can understand. He's patient and always strives to make sure that I am satisfied with his work.

I called Advance 2000 for support while on a business trip. I was very fortunate to get Alex Batida. He was OUTSTANDING! He did not quit working on my problem until it was resolved. Also, while we were waiting on the IT people from the company I was visiting, I gave Alex my wish list of things I wanted done on my laptop, like Outlook in a specific format. He did everything I wanted and more! Now if we could only clone him!!! But seriously, I have never had a bad experience with Advance 2000. All of their reps have been extremely patient and helpful. Well done folks!

We started working with Advance 2000 in 1998 when our IT was a mess. They were the only vendor to spend the time to learn about our business and then offered a solution. A few years later we outsourced our entire IT function to them and have no regrets. Their service is second to none. We've had few major issues and when we did they responded quickly. Over the past 25 years, they have been a great vendor and we value our relationship with them. If your business needs help with IT, save yourself time and money - call Advance 2000.

Advance 2000 has served as IT/Help Desk support at my place of employment for many years. The staff has always been exceptional in regards to finding solutions to IT challenges, as well as very easy to work with. Because the IT team at Advance 2000 are so knowledgeable and dedicated to what they do, I often forget they are a 3rd party vendor.