Admirals Club - Lounge in Charlotte - 5501 Josh Birmingham Pkwy, USA

Large but overcrowded lounge (at least until 8PM, quieter after) Usual rather poor food selection and quality available in AA regular lounges (but slightly better than at other locations). Some amazing staff, especially at the reception, who are making a HUGE difference when things are getting a bit wrong (cancelations, delays). I should never forget the wonderful assistance provided by Earlene earlier this week ! Btw wondering when will AA finally be ready with the extended renovated lounge AND the Flagship in Charlotte???

Shocked to see the lounge was mobbed with guest, couldn't even sit near my wife. The best food they had was a cold wrap or sub. Moved to the gate area as that was better than the overpacked lounge.

This place is rather large but hidden behind all the shops. Entrance has a speakeasy feel to it since you'd miss it if not looking closely. While there were alot of people I think the seating arrangements were better than DFW ones. Window seats aren't bad, warm but cools towards afternoon sun position. Hot tip, front food area may have things that don't get served on the back ... like bacon and eggs.

Nice hotel on the left side of the Danube and on the bike path. Underground bike parking with laundry. Lift service top to bottom. Friendly, helpful staff.

This admirals club is ok. There is never anywhere to sit. Most of the electrical plugs don’t work. WiFi is hit or miss. The snacks are better than other admirals’ clubs. The staff is nice. They are very on top of clearing dishes and trash.

It was crowded in the morning. Luckily, we got a seat with an excellent view. Food was good enough for breakfast. They had scrambled eggs, bacon, yogurt, cereals, oaks, juices, fruits, bagels, etc.

As a AA executive credit card holder, I got free entry into the Admirals Club which is a great benefit. During my recent trip to Asheville, I had a three hours layover at Charlotte each way. I brought my friend here. The lounge was huge with lots of seating arrangements. Although it was crowded, there were plenty of seats available. The lighting was soothing and comfortable. On my both stays at the lounge four days apart, the food and snacks were the exactly the same: meatballs, pasta, some cheeses and hummus, some nuts and crackers. The desserts were the same too: brownie bites, marshmallow treats and Baklava bites. The taste was moderate. There was only one complementary red or white wine to choose from. If you would like to have another kind, say sparkling wine or rose, you would have to pay. Coffee, tea and water were free. Overall It’s a great rest place for a relaxed and quiet layover. But don’t expect too much for the food.

It is a relatively small Admirals club in terminal B. It has a small buffet , you can get soft drinks , iced tea , soup. They also have a bar that serves alcohol. The club was super packed on Sunday at about 2pm. I enjoyed the view of the planes out the window , terminal A2 is right in front of the window. I think the airport has outgrown its capacity . Maybe ? The club has a funky smell, maybe because it’s small and all the food smell stays … not sure . All in all, stop by here just for a view on the AA planes. /// They have another club at the terminal D/E that is much bigger and nicer. I don’t have a way to separate the reviews of both clubs . I will also add the photos of the bigger terminal. This one also seems to be understaffed . However it has a lot of comfortable seats .