Adam Saffel - State Farm Insurance Agent - Insurance agency in Hillsboro - 142 NE 3rd Ave, USA

This used to be a great customer service office. Not anymore. One time i called in regards my bill, the girl who answered took 4 months to call me back. Then this time i called to get a car quote since i was buying a car, this was 1 week ago...Well im still waiting for her to call...what an AWFUL C/S they have now. Will be changing agents that for sure!

I have had the very worst experience with State Farm. I have full coverage on my car and now have a claim and suddenly I am not a valued customer. I know my rights and will be filing a complaint with the Insurance Commissioner. My car was stolen through no fault of my own, it was found with damages, after a month now, I still don't have my car back in the condition it was in before the theft. I also haven't talked to the same person twice. This is UNACCEPTABLE

Best insurance experience I have had! Adam and his team are knowledgeable, very friendly, and do not try to sell you coverage you do not need. When I asked to evaluate my current coverage, I spoke with Adam and Jessi both and they were able to address all of my concerns and give me an array of options to choose from. They explained the different levels of coverage and outlined the cost and benefits of each level. When I needed to file a claim, the process was handled quickly and efficiently. I am happy to have found an insurance agent I can trust and rely on.

If you're looking for fast and reliable insurance customer service, I highly recommend Adam Staffel - State Farm Insurance Agent. I recently had the pleasure of contacting Adam, Priscilla and Jessi, and I was thoroughly impressed with the level of service I received. Not only were they incredibly prompt in answering my call, but the representative I spoke with was knowledgeable and attentive to my needs. They took the time to listen to my concerns and were able to provide me with clear and concise answers to my questions.

BEST AGENT IN OREGON! Jessi Aguilar is the absolute best as well! Very profesional quick and knowledgeable too bad I can’t give a 10 star rating.

We were clients for 4 years after moving here but then changed to a different insurance company for a bit lower rate but no real agent we could talk to. When we left we were asked if we would consider them again if we decided to research again and we did. I am so glad that we have gone back to them, it is nice to have a real person we can talk to face to face again. Response time has been great from the moment I called. Jessi sent a quote right away and when I felt I needed to go into the office for more explanation, Jessi got us in right away. She gladly ran so many different scenarios for us to see what we wanted for deductibles, etc, and how they would affect the premium. That was a huge help to us. She was so much fun to talk to also which gave a great personal touch to the experience.

I’ve been with State Farm insurance for several years now. I love how they always answer my calls quickly and are very responsive. All the personnel are friendly and very helpful. I recently had someone sideswipe my parked car and left with no information. I was impressed at how quickly they helped me process my claim and find a quality auto body shop to fix my car back to new again. I will definitely be referring State Farm Insurance to friends/family!

I received excellent customer service when I need anything. Priscilla is very professional and friendly!! She always makes the process painless. I was so impressed that I decided to add to my current bundle. I highly recommend using this team for all your insurance needs. Thank you for saving me lots of money!!!