Acuity Technology Group - Computer support and services in Germantown - 12410 Milestone Center Dr Suite 625, USA

EVERYone at Acuity is completely professional, knowledgeable AND NICE! Dan made me feel like I was their most special client. He took all the time and effort necessary to make sure he found the most perfect hardware for me. An extra bonus....there's never that condescending attitude toward a client who may not be as computer savvy as others. Their kindness, fair pricing, top notch service and knowledge has won me over for ANY computer need I might have!

We have used Acuity IT for over 20 years and they are the BEST in the business! I have been working with this company since they came on-board over 30 years ago. Our experience with Acuity has been unsurpassable….simply unmatched! I have known Matt Shapiro, the president, for all these years. Matt hires only top performers who provide outstanding customer service who are quick to respond, resolve issues quickly as well as explaining solutions in a clear, concise manner. The entire IT team is courteous, professional, extremely knowledgeable, responsible, highly experienced, incredibly competent and provide TOP NOTCH service! A special shout out to Chris Northwood who recently completed a server migration for us, which anyone knows is a tall bill to fill….the coordinated this project from start to finish, and Chris managed to make this project absolutely seamless! Chris is the BEST…..he is always available to meet our needs! His expertise is amazing! I give Acuity a 5-star rating and highly recommend!

A couple weeks ago I attempted to transition away from internet explorer on my own without the help of an IT Specialists. However, not long into the conversion process, it was evident that IT is not my strength, and that I needed the help of an IT expert. I can't tell you how frighten and helpless I felt at the thought of loosing my business data. Fortunately, I was referred to The Acuity Technology Group. When I phoned Acuity, I didn't have to wait for help. Acuity immediately got to work and was able to restore my data within seconds. It might sound like and over exaggeration to say that Acuity saved the day, but the literally did. Not only did Acuity provide exceptional IT support, they were responsive, professional, patient and polite. For these reasons, I highly recommend the Acuity Technology Group.

Working with Acuity has literally been a gigantic time save for me. As a solo practitioner, I don't always have the extra time to try to figure out what is going on with my computer. When my computer completely tanked out one morning in the middle of a patient visit, I got on my phone and sent a quick email to Acuity. I was completely back up and running in less than two business days (they came by and picked up my machine and rebuilt whatever the heck was broken!) Thank you so much for keeping my business in business!!

Acuity Tech Group is my go to source for complex technology issues! They have special expertise in MS Office 365 products and can assess, optimize and cleanup any company's networking mess! Special shout out to Dan Bible on staff who is quick and responsive as well.

I have worked with the team at Acuity for close to 20 years and I can honestly say that they are the best in the business. No problem is too complicated for them to solve. Their help desk is always manned and quick to respond. They have kept my business up and running and technologically ahead of the our competition for years. I highly recommend the Acuity Technology Group!

Our Firm has been working with Acuity since its inception & before when these guys, as a group, represented another IT vendor. They are professional & responsive, transparent & communicative, knowledgeable, informative & proactive. Just couldn't imagine making things work without them!

I was having huge issues with my business email. I was not receiving and people were not getting an undeliverable message. This can kill your business! Within a day, Dan at Acuity, was able to get me up and running!