ActionPac | Innovative Automated Packaging Solutions - Manufacturer in Santa Paula - 270 Quail Ct #100A, USA

We've been an ActionPac USA customer for over 10 years now and the experience has always been great. The machinery is well engineered and lasts for years. With habitual use, like any machinery, repair and maintenance will always be required. They have on-call technicians and engineers that are available to call, text, and video chat to help solve the issue with you. From our most recent experience, Sales Engineer Collin was able to get me in touch with Engineer Kalee who helped troubleshoot the machine over the phone. Meanwhile, Engineer Johnathan was able to provide further insight in trying to figure out what was wrong with our machine. Once we came to the conclusion that the feeder motor was at blame, Sales Engineer Delanie was able to quickly gather all the information needed and had it shipped overnight. Great company and great support when you need it, which is very important when investing in manufacturing equipment. You want to work with a company that is friendly, and who you can trust. 5/5 stars.

We have dealt with this company for over 17 years and they have always come through. They are very helpful and patient. We have had great success with all of our equipment we bought from them. We have received outstanding support from Johnathan and his team.

Southern Crop, a medical cannabis grower/processor in MS, utilizes an Action Pac Micro 420 system for packaging trimmed cannabis flower. The system allows 4 technicians to package over 30lbs of craft flower per 8-hour shift into individual packaged, lidded and labeled jars allowing for huge productivity and efficiencies over manual packaging. A system of this nature is complex and occasionally we rely on ActionPac's service team to provide remote diagnostics, maintenance and troubleshooting to minimize downtime. Southern Crop has now packaged over 200,000 individual jars of cannabis flower with the Micro 420. We have been pleased with the system's performance with always available customer support an email, text or phone call away.

We use a handful of machines from ActionPac. Any issues I've encountered were easily and quickly fixed by Johnathan. He's very knowledgeable on any equipment of theirs's we own.

The ActionPac team has offered great customer support and technical support for us. Thanks Johnathan and the team!

Action Pac is American made packaging equipment that is top of the line. You can’t get anything like it. From coffee to food and others stuff. I can’t recommend this company enough. They have over 40 years experience and that really tells you something from a business perspective. Thank you guys for making our business run smoother.

Action Pac has a large variety of different packaging systems that can be optimized to each companies needs. Our particular systems was custom made for us about 7 years ago and when it required any adjustment or replacement parts Action Pac has always been right on it and provided great customer service to keep our machine running.

Jonathan is AWESOME! He knows his machines and can retrofit them to fit your needs as well. We always recommend ActionPac to our retail customers.