Ace Hardware - Hardware store in Oswego - 4500 IL-71, USA

Good store with sweet and honest employees. It can be a bit slower to get out of the door here, but it's always worth the visit. Their prices also honestly tend to beat the home depot when it comes to my hardware visits, so you can't catch me complaining!

Brenden is one of the employees that always goes above and beyond to make sure the customer is always being care so they leave with a smile on their face. That’s what creates customer retention. And Emily and Ross will always make you leave with a smile on your face and come back every time.

The staff here is amazing- so knowledgeable and helpful. I can always find what I need and the pricing is very competitive. Kudos to the owner and his staff!

I went in for some hardware for my kids rc car. I got help immediately upon walking in the door so I didn't have to search. Never got that kind of service at a big box store...happy to give ace more $ than I'd have spent on Amazon for something like this. They had what I needed.

The ACE by me never had what I'm looking for. At this location (Sugar Grove) I've never had issues and the workers there are so very helpful and polite. Worth the distance

The service was wonderful. I stopped in to have the batteries replaced in 7 or 8 of my watches. Unfortunately, they were unable to remove the backs and the watch they were able to open they did not have the battery size I need. Maybe next time. Merry Christmas!

Very convenient location for me as I am less than a 1/2 a mile away. 5/5 for location for sure. Might be wondering why just a 3? The customer service has me on the low rating. No matter how many times a month I go into this store I never get asked if I need help. Very weird, I get greeted when I come in but as associates pass me up they never inquire as to what I am looking for. I am all about supporting local business but 90% of the time I take my business to Home Depot.

Great location and customer service! A+