Academy Sports + Outdoors - Sporting goods store in Fort Smith - 5001 Phoenix Ave, USA

Love the large selection of name brand shoes, sports equipment, and gun accessories. The employees are always friendly and happy to help answer ALL your questions!

The new single check out lane “cattle chute” system is atrocious. Change it back. It’s just formulated to get kids to ask for more stuff as they go down the checkout aisle. It also slows down the checkout process, and frustrates customers and employees. As an experiment, it has failed and corporate needs to change it back unless they’re trying to copy Dicks’ useless checkout model. Be smarter, do better. UPDATE: this situation has been remedied and they went back to the more efficient checkout desk structure. Nicely done, Academy, and thank you! Bumped up to the full five stars.⭐️⭐️⭐️⭐️⭐️

I always enjoy my trips to this store. The staff are very friendly and knowledgeable about the products they carry, the store is always very clean and neatly organized, and the sales associates aren't pushy at all, but are more than happy to help you when you need it. Great job, Academy Sports!!

Went here Christmas shopping, got some pretty good deals. The line was very long, but it went fast and I was paying within 10 minutes. This was my first time going here and I will definitely be back.

It was ok...what you expect. They didn't have the shoes I wanted but settled on another pair for more money which is probably their marketing goal. The lines to checkout was ridiculous and there was only 4 registers open and plenty of workers loitering at the front door greeting people. I guess it's how the place is managed.

Ordered on line a deer feeder, and it was ready to pick up before I got there to pick. It only took 2 minutes to get my order once I checked in. The only thing I would have to say I had issue was finding a sales associate to assist me on the floor. But otherwise, I love this store .

I called before coming in and I spoke with Asante in footwear. I told her upfront my issues I’m having and what I needed. This young woman went above & beyond to help me over the phone. She was checking discounted prices, the extra money off with the sales applied, told me about items that would potentially help me and was just all around very welcoming and light. The past few years have been very stressful for people working with the general public but this woman wasn’t letting anything stop her from being upbeat and energetic. 10/10 customer service. Y’all gotta give his young lady a raise, she’s a gem! Also on my way out I happened to find another pair of shoes and had stopped a woman who was going on break to ask if they were included in the sale, they were not. She very politely guided to me to the racetrack (walk way) where there were carts with almost the exact same shoes on them but were included in the sale. She could’ve just passed me and said she was on break like I’ve seen alot of other people do at various establishments but she didn’t turn me away because I needed help. People like this are hard to come by and very much appreciated. The cashier was named Michelle, great energy and she was very easy to talk to. When I seen my total for all the discounts I was actually shocked my total was that cheap! She told me about her own shopping experience at Academy as well. It’s so rare to find great employees like I’ve listed above. Hang onto these women & please make sure they get the recognition they deserve.

I wasn't going to leave a review but since I can't get anybody to answer the phone at the store and I'm not driving all the way back out there here it goes: I came and picked a long sleeve black Nike top curbside this morning. There are four deodorant streaks going across it and there's no way whoever sacked that up did not see all that deodorant on this shirt! I'm not taking a chance on washing it cuz I don't want to be held responsible since I haven't spoken with a manager yet.