I went there to get second opinion on my car’s transmission problem. David is very friendly and helpful. Alferedo was professional, he took a test drive and ran some diagnostics and gave me a straightforward answers. Highly recommended!
I went here because I was having an issue where the transmission was clunking and having a grinding sound in the lower gears. The guy at the desk didn’t test drive my car or even look at it, but just said my transmission was bad and was going to need replacement. He quoted me $4000 to replace the transmission. I went home and just decided to check the clutch and when I did I found out there was a broken transmission mount bolt. Kinda unprofessional to not do any diagnostics just chasing a sale
Couldn't even get a quote. I called and the lady who answered took my number down but a week and a half later still no response. I took my car to jacks transmission repair. Paid a great price and it was done in 3 days before I can even get a response from ABC transmission. Terrible customer service, I do not recommend.
So I will start off by saying we called this establishment due to a Code P0740 on our Ram. The truck drove a little rough but was definitely driving. Who ever the person is who answers their phone told us to bring it by the next morning for a test drive. No time was set so I assumed it would be okay to drop it off when they open. We showed up at 8 am and there was nobody there. Called the number and the person who answered the phone was slightly condescending with his tone. He was late opening his business. Cool I’ll get over it. Then he said his technician doesn’t arrive until 10. Cool I’ll bring the keys back for you.
Fast forward the technician test drives our truck and breaks down somewhere on a random road. They leave my truck sitting there and said they “called” a tow truck. It took my husband going to the garage for them to actually tow my truck home. We called another transmission shop and our truck went from a torque converter being bad to now an input shaft being chewed up through our transmission. It went from 2k in repairs to now about 7k. I can’t prove that this place broke my truck and cost me more money than was necessary but the new mechanic and I can agree it was caused by them. Save yourself from being robbed and go somewhere else.
Honest, good communication. I definitely recommend this spot. Had my 4l60e out,rebuilt, installed in 3 days.
We took in our van because it sounded like something was wrong with the transmission. We dropped in with no appointment but he took some time to take the vehicle out to listen to it, came back, ran diagnostics for the check engine light, even took it into the shop to get under the hood to really give things a look. In the end, it wasn't the transmission but everything he did was free of charge and recommended a few places that would be able to service what the problem was.
They went above and beyond our expectations figuring out what was wrong and then tracking down (very hard to find! ) parts for my 97 Saturn. Very honest and straightforward - they owned up to every promise they made!
I have been going to ABC transmission for over 15 years. They rebuild and replace very reliable transmissions for a reasonable price. Service and integrity are the staples of this business. Thanks David and Alfredo!
