A-Jays Cheesesteaks Gilroy - Sandwich shop in Gilroy - 1340 1st St, USA

Ever since A-Jay’s in Gilroy changed ownership the quality in their food and their customer service has gone completely downhill! I ordered a pepper cheesesteak with very little cheese and meat its tons of bread. My husband ordered a beef melt which was not toasted, our fries were extremely under cooked when I say extremely like maybe halfway cooked if that. The fries were so undercooked they all stuck together in a ball as one clump instead of individually fries! I removed the meat from my sandwich to reheat and add cheese “it’s call a cheesesteak” and this is the amount that was give in my sandwich. For what they charge we paid over $34 to have undercooked food and spend our time recooking food we paid for! We will never return to A-Ajay’s in Gilroy !

The bread was amazing! I got the classic with no hot peppers and it was delicious. Garlic fries on point and the service was great. Welcoming and made you feel appreciated that you spent your hard earned money at their place.

Food was super fresh and so yummy! I had the Tuna Melt on grilled sourdough and would definitely get it again. The guys working were also super friendly and did a great job. Can’t wait to come back next time I’m hankering for sandwiches.

Generous portions of made-to-order food with personable customer service. I called to check if they were open July 4, and they were closing in 20 minutes, but they said they'd wait for me. I got the A-Jays Classic Cheesesteak, made with thinly sliced ribeye, grilled onions and peppers, and provolone cheese. What really completed it was the bread. The outside was perfectly crisped and still easy to eat. It was reminiscent of a Vietnamese baguette but thinner. This place understands texture, and the bread pairs well with the soft ribeye. And then add in the customer service: boss lady gave me some cheese whiz to dip my cheesesteak. Don't knock it 'til you try it. It doesn't overpower the cheesesteak but complements it quite well. Next up is the garlic fries. Once again, beautifully cooked to a golden crisp, while the inside still has that little bit of fluffiness. I finished half my cheesesteak and only made a small dent in the fries. It's a good amount for two people. If you've got a large appetite, I think you'll be satisfied. Everything was hot, fresh, and I'm definitely coming again.

Ordered 2 sandwiches to go. Bread was burnt on both. Meat on both sandwiches were also burnt and very dry and very minimal. Couldn't eat them, tasted like charcoal. So disappointed. Have been enjoying A-Jays in Gilroy for years, never had a problem. Did they change ownership? *** Update. Response to the owner. I appreciate your timely response. I am not looking for a refund (thank you though.) I understand new staff and training issues. I would kindly suggest you check the new employees work before it goes out. I have enjoyed your food for years and am willing to give you another try. I have changed my overall and service rating to 4 stars for your response alone. I will revisit the food rating after my next visit, which I have high hopes for.

I asked for hogie style and the cheese steaks came plain. (they must not have herd me?) Very small portions of meat, lots of extra bread. These things used to be packed. It's seemed like they put meat for one sandwich into two. Food was okay. Used to be much better.

Garlic fries were good. The the Gilroy dog was nasty. Dripping grease. Hotdog was not fully cooked. Maybe I shouldn't order a hotdog at a cheese steak restaurant.

This is the first visit since new owners. We were hopeful it might get even better...maybe it was an off day.? Everything we ordered was worse quality (Ajay's cheesesteak, Ajay's cheesesteak fries & cheesey tots TO GO). Fries and tots not fried enough, barely any cheese whiz, no seasoning, chewy meat & forgot my ranch & added hot peppers even though we requested no peppers. Staff was friendly. Doubt we'll be back.