4 The Culture Smoke Shop - Tobacco shop in Maple Heights - 5241 Warrensville Center Rd, USA

I only go here for papers. Not much of a selection as they only keep things in stock that the locals buy. Can't expect much as they are in the hood

I love this place! They have everything a smoke shop should have and more. Great aesthetics and a wonderful staff as well. My go to place for my hookah products!

I purchased something from this store and the item stopped working before having It a full 5 days and and they will not be doing anything about the product (no replacement or refund) I won't be back!!!!!!!!!

Very nice small shop, staff are nice. Nice location as well.

great little place . had everything we needed for a good price.

Grabbed a vape today for a friend and coke to find out they sell bootleg “elf bar” and o work down the street and I called to trade it for another one and it was never opened still sealed and the guy said they do not do returns… o just paid for it 5 mins before and the box was never opened at all still sealed and was told all sales final they do not do refunds … I didn’t want a refund I just wanted to to a swap for another brand and they don’t even honor any of that once you pay you’re on your own!! This is bad business and we buy 3 vapes a week easy and we will never buy from here again… rookie azz terrible service ! Smh… also I didn’t mean bootleg as in fake I mean that they look like elf bar but are a different brand but I understand store policy but when the box has not been opened and the cartridge is still on the sealed plastic bag inside the box and it was purchased 5 minutes before that and I come all the time to buy the ones I use I just would appreciate an excemption 1 time but that’s fine… I’m a business owner so I understand policy

Defective vapes STAY AWAY!!! I went shopping here for Cannabis vapes, the vape I was sold stopped functioning after 1 day of use it was there most expensive vape product and when I asked for customer service or a repair I was denied by the business management, (they did not even offer to look at the defective product or try to fix it) and was not given any alternatives to service, very very bad customer service I will not be back and I will be telling all my friends to stay away, very disappointed especially since I was a weekly customer until I was sold a defective product. I was told by management they have LOTS of defective products in the back that do not work, and that this is a regular occurrence for the business to sell products they know do not work. The vape exploded hot juice in my mouth multiple times, not a pleasant experience.

The man working was good with customer service. They should carry bottles of nicotine juice as well as just having the disposable vapes. A lot of vape users have their own rechargeable refillable vape modules. Thanks! I live in the area and you always have to leave Maple Heights to buy a bottle of juice as most stores only carry the disposable version. Step into the Twenties Maple Heights…let’s go!