1st Response HVAC & Electric Solutions - HVAC contractor in Lake Stevens - 1731 113th Dr SE, USA

I can't say enough good things about 1st Response HVAC! They've been my hvac people since 2015 and have never disappointed me. I've consistently received excellent service at a fair price and no matter who I talk with in the office or at the job site, they deliver. They regularly serviced a heat pump and furnace at my old property and just installed a tankless water heater and replaced my gas fireplace and all components of it at my new house. Rylan and Jake were my installers and they are both professional, knowledgeable, trustworthy, and really nice guys in general. Both experiences could not have gone any better, in fact they went above and beyond. Braxten has done an excellent job with this company and I highly recommend them for all of your hvac needs.

Riley came to our house to provide us an estimate for a new furnace and tankless water heater. He gave me all the time I needed to answer all my questions in detail and educated me on furnace types, etc…. He was patient, friendly and thorough with his questions and answers. He did not try to upsell. In fact, he was quite clear in what he felt I needed and didn’t need. In all, he was just a pleasure to work with.

After talking to 3 different companies for installing our mini splits. This company were the only ones that came across professionally. From the minute i spoke to adyson on the phone to braxten coming to my house an estimate and the wonderful tradespeople, rylan, jake and riley, who installed our mini splits. These 3 young men were so conscientious in the work they did - it was wonderful to have them in our home. Probably the best company i have ever dealt with. Well done 1st Response. It says a lot about the owner, braxten, who picks and trains good people and treats them well because they enjoy their work and treat each very well. Thank you all!

I would give 10 starts if available! 1st Response is honest, professional and work fast to get issues resolved! We had our furnace die and they came the same day, sent a quote for choices the following morning and booked the installation of the new system for a few days later once we picked one! The tech that installed (Collin) was super patient explaining the new system to us and made sure to run all tests. Very pleasant and professional! Overall, we had a great experience!

who ever the driver is use the van so inconsiderate & careless & show lack of respect plus very unprofessional no common sense & so forth when only for post carrier only during 9-5 & time is 10:50 am

Rylan & Ethan have worked on two major jobs at my home. This summer they replaced 4 air ducts below my house and put in a new water heater for me. This week they replaced my 30yr old furnace. Both times these two young men have been professional, courteous, informative, resourceful, and they left their work space better than they found it! They represent their company exceptionally well. I would recommend 1st Response for any of your HVAC needs. From my first phone call, to them emailing or txting me the arrival times and a picture of the HVAC professionals. I’m very impressed with this business and their people!

Seamless team! They worked tirelessly and crawled down under and over to install our two mini-splits. We love these units. Never had heat in the bedroom until now and this summer, we will have A/C. Big thanks to Riley and his crew! Wendy and Steve in Bothell

Great company, quick to respond, good communication and great at what they do. They give a full color report with a clear diagnosis on your furnace or hot water tank which is a great report to have on your most important home fixtures.