I have been visiting this store for 2 years now. Earlier the owner was quite polite , friendly and replied to pet related queries with interest, and provided discounts on items that I purchased for my pet.
But since last few visits, his behaviour has become rude. Today I enquired price of pet food 13kg pack to which he replied that I will tell you the price only when you buy this item. What sort of logic is this? If I feel comfortable with your offered price then only I will buy from you. That's how market works I suppose.
There have been more such incidences of rude behaviour from owner over the months but I won't mention them here one by one. Maybe he is dealing with some personal issues leading him to become rude. But customers won't visit again if they don't get treated well.
Also regarding the veternanian: He is a very experienced and genuine doctor, but I feel maybe due to partnership pressure, he prescribes items such as shampoo , and other pet grooming items which are available at store on 1st floor. I used his prescribed shampoo for my GSD for 6 months and reported to him that the pet is suffering from high hairfall, but he didn't prescribe any other shampoo for this and kept praising the brand available at store.
And regarding the two boys who's name I don't remember (they do works like grooming pets, giving injections to pets etc): I witnessed a horrible scene few months back. A couple had brought their Labrador for some treatment. Dr prescribed some injection and these two boys took the dog to grooming hut, the owners accompanied them there. But labrador was reluctant to get injected and continuosly resisted. One of the boy asked the owners to go wait in car as dog will throw tantrums in front of them. Owners complied. Then one guy lifted the poor dog and threw him on the ground with full strength, then sat on his belly , held his neck brutally while the other guy injected him.
This could have caused serious injury to the poor pet.
I request the shop owner to install camera in the hut so that the staff may have some fear while dealing with the pets.
Other than above experiences, I'm satisfied with the shop and the quality of items I have been purchasing since 2 years is good except for the dog shampoo mentioned above.
Reply: Thanks for acknowledging the review. Regarding the incident involving helper staff, vet was there initially but then other clients came and he got busy ,then this incident occured. I could have complained at that time only but I don't want them to lose their jobs or any other penalty. Best way in my opinion would be to keep them in check by CCTV camera, regular councelling on how to deal with pets, or any other means you deem necessary.
And I agree with you on vet's reputation. I trust him inspite of the shampoo issue. Will continue to visit him and your store as well.
Good experience shop owner Talked very well. Their staff is also very nice.
Excellent shop. Widest range and highly justified rates with indepth knowledge of pets
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The store is good but no discout the doctor and the store is run by partnership the new doctor abhay charges high money and prescribes extra medicine which is not needed but in store you get variety of animal products
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It a good pet shop in gomtinagar all food available in store
And good behaviour of owner. Nice experience
Premish is a gem of a person, the store has all the required stuff along with a qualified vet .... Grooming of pets can be done, staff is caring and experienced... One stop shop
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The best aquarium are there u guys must go if u r looking for fisheries and they have all breed of fishes available at a very cheap rates. And also the decoration material
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thank you so much Doctor Saheb, you saved me from becoming bald. Great result in 2 months.
I would definitely like to suggest those people who are suffering from hair problems to consult a doctor once.
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Very professional, good sense of photography, very dedicated, so humble.
You guys made our day. Thanks and best wishes for your bright future.
I will always prefer you guys to cover any event in my family and knowns.
The doctors here are very good. It is very helpful, very supportive and My wife gave birth to the child in this hospital. And all my experience was good.
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The trip was amazing. I got to experience many new things and met new people. The arrangement was good. At this age, you were able to gather so many senior citizens and organize the trip it was very remarkable. Lots of love and best wishes for future
Good experience with jv travels. Great deals and excellent services. Anup and staff are very helpful, ready to answer all queries in a timely manner. Highly recommend JV travels to everyone. ,,
