Westside - Madgaon, Goa - Clothing store in Margao - South Goa, India

While the products & range is good, the billing is an absolutely slow & painful process, taking the joy out of the shopping experience. Staff appear untrained and clueless, with each billing taking a long time, the card device not working at times, and the change not returned unless they are specifically asked. If asked for the Rs. 1 or 2 back they look very bored. So I asked them why they do not discount the bill for the customer by the same amount, if the change is unimportant!!! If asked to gift wrap, there is another huge delay as the same person who does the billing also gift wraps, so the next customer is kept waiting for another fifteen minutes. They also appear uninformed about what to do if there's an issue, or how to reduce customer inconvenience and waiting time if something isn't working. Sometimes there is no paper in the billing device .Other times there are no boxes kept ready for breakable gifts. They go to look for the supervisor if there is an issue whilst the customer is kept waiting If your store is open for business, please reduce customer waiting time!! Terrible billing experience

The store service has improved as compared to my previous experience.

I had a disappointing experience to this specific store, I went there for a return (Policy says, Having a receipt makes you eligible for a complete refund). When I asked for the same, the staff straight away told that they can't give refund but only a credit note can be issued. The matter got resolved after quite an argument. I guess Staff should be trained with basic brand policies atleast when it comes to customer service.

I recently bought an item from the cosmetics section and the person at the counter assisted me with testing the products and telling me their price. But went I got home and checked my bill against all the items I purchased i realised the price I paid for the eyeliner was 3times higher than what she informed me at the counter. The staff should be trained not to mislead the customers just to achieve their sales target as I trusted that she is giving me accurate information, but was very disappointed to know that was clearly not the case.

Variety of options in clothing and footwear for Men and Women. Perfumes, pouches, scarfs, etc. are also available at the store. Items for home decor is also available.

The margaon has no mall no shopping street if you really want to shopping this is only store with good stuff, it's at mainroad, easily visible and parking at doorstep, stoor nicely displayed and very good stuff with competitive prise all western and ethnic wear all available for gents and ladies appart from that purses accessories , scarf, goggles shoe and sandles available, good stock in woolen items, fitting room available , really good ambience happy to shopping here. Two cashcounter so you don't have to wait here and I really like the footwear collection it's great

The outlet has a lot of old stock, and I did find the same product in a line , where the same product (10 pieces ) had a different shade of colour to every piece. It was the same top in maroon , but all the maroons had different colour. It looked faded and old. It wasn't the same colour shade.

Place is well organized. Sales people near by if u want to ask questions. Not a bad place overall to shop though I was just browsing today...