West Marret Hotel - Hotel in Madurai - Madurai, India

The Hotel is a very bad place to Stay, We booked the hotel looking at the review for group of 10 People, but when we checked in we are shocked, the Rooms were not clean, Bathroom fittings are non functional - like Showers don't work, there was no water in the Room. Above that, when we asked the Hotel to provide us water, they were in different. Even the manager is rude and arrogant. We could not have our bath in the morning and left the hotel frustrated.

Best and comfort place for a short stay in this location. Buffet breakfast available inside the hotel. Its situated in a walkable distance to the train station and Meenakshi temple. Though some rooms are not maintained cleanly. As we requested some other room, they give us a good maintained room.

I have stayed all over the world and I have never seen such stupid staffs like your office has. We are a business people and really look for corporate tie ups on the end of the day. The rude behaviour of staff sitting at reception 22/7/2017 at 7.48pm was ridiculous. His is behaving so rude and they way he speaks was so upsetting. If your running hotel industry try to appoint a proper people. Or just quit this business. Why do u simply make money on doing rowdysum. This same review I'll submit on all websites. Don't mistake me.

It's not worth the money and please do not consider this hotel with star category... Multiple issue - 1) Breakfast buffet did not have much options 2) TV was not working and need to connect with reception to activate account 3) WiFi credentials was not shared claiming printer not working 4)Heater was not working and when enquired they informed will get heater rod . 5)AC had issues and when asked them they informed it works only at 16 which was not informed . Having this many issues they charged 3800/- per night which was not at all wort the money , at least post informing issues the management should have thought to discount but nothing happened till the end ... Also got to see other customers fighting for similar issues and claiming will not pay anything... Quality cannot be compromised at any cost . Not sure whether the owner from Singapore is aware of it ... Hope he reads this message and takes corrective action .

The hotel ia a very decent one. Good for family. Very near to the railway station. Rooms are quiet nice with comfortable beds good air-conditioning. Bathrooms are decent and sufficient cupboards available in room.

Living area is fine. Rest rooms are somewhat neat, Means Not bad. OK. But there was no hand shower , toilet tissue. Cheating by saying 3 star property. Actually it's not. Normal just like common one. My family was upset.

Awesome hotel to stay in with star level service. Rooms were excellent. Best place to stay in Madurai with family. The hotel is very near to Periyar bus stand, Madurai railway station and most importantly Meenakshi Amma Temple. There are lots of restaurants surrounding this hotel. Hostel rules are quite strict. They don't consider even a single hour after checkout and charge for another whole day. So, everyone should keep the check-in and check-out time in mind. Otherwise, it's a very good place to stay in with family, friends or even if you are travelling alone.

Worst hotel to stay. Zero on cleanliness. Their white towels are black with staines. I tried replacing it thrice, but the best towel is grey in colour. The reception guy and house keeping guy form a gang and show rudeness