West Bengal Tourism Development Corporation Ltd. - Tourism Development Corporation in Kolkata - 24 Paraganas North, India

Absolutely worst behaviour by employees. They have called and mailed us to collect Durga Pujo Carnival passes from the NS building office. That same day, after an hour, they called and told us that they can't provide passes and that we should contact I&CA Department at Nandan. We went there at Nandan and the security guard told us that they don't have any information regarding that and behaved very badly. Also, Tourism department didn't pick up any calls from us. Totally unacceptable behaviour from a Government entity.

Office for tourist informations and tour booking. Staff working for tourist & visitirs are helpful and cooperative.

Very much fishy and corrupted management. They are opening only 15% - 25% of total rooms for online booking and rest 75% - 85% selling to private tour operators at a higher price. Thus they are cheating with ordinary travelers. This type of system is never expected from State Tourism Development Corporation and can not be found in any Indian State. Shame on their policy.

WBTDC has established lodges in good locations but they have not given attention to satisfy tourists ! Hospitality is very very poor. Staffs are cooperative. Room rates are high if you consider their service.

It's a state govt. owned tourism department in West Bengal to manage and operate tourist complexes in different locations of the state. Though , it's a face of the state, but does not care tourists of own as well as other states , properly. Budgets are not at all pocket friendly and service is not up to the mark. The Government should do proper improvement for the tourism sector .

Very bad experience with Kolkata City Tour. The Guide isn't responsible enough to maintain punctuality when other group members are being late. Other members are taking their own time to complete seeing each place. Didn't even visit all the places. Spoilt the whole day trip. Not at all recommended.

We stayed at WBTDC at Digha, very comfortable stay with full AC rooms and restaurant, complimentary breakfast and tea, good behavior, located at very calm place in old Digha, good garden, variety of options for meals.

Hospitality of "BOHOR" Baharampur Tourist lodge is very good. Staffs are very much cordial and the property itself is neat and clean.