Welcomhotel By ITC Hotels, Race Course, Coimbatore- LEED(r) Platinum and Zero Carbon Certified Premium Hotel| Centrally located - Hotel in Coimbatore - Coimbatore, India

Ive stayed at dozen of hotels but this was on the top of the list of best stays/experiences ever. Staffs was very hospitable especially Dora. She was very delightful and eager to help. She went above and beyond for us to accommodate our needs. Room were super comfortable and clean. Breakfast were top notch and nice ambiance ard the restaurant Great location and definitely would recommend to anyone. We would for sure stay here if we are comin back.

Dora in the restaurant was very attentive and we really enjoyed hearing about the history of the cotton from another employee. The warm welcome with drink was really appreciated. Rooms were comfortable and clean. Thought the bathroom glass wall with blinds very weird and didn't like that.

Pathetic service. Worst experience at ITC ever! We checked in at 2pm with an all inclusive meal package and were told that since lunch is non buffet, we can order from room. When tried ordering we were asked to come to the restaurant. Upon going to the restaurant (and wasting 30min because of wrong information) , we placed an order for one burger and one sandwich which took forever! We literally waited for 1 hour 5min for one sandwich to arrive with burnt bread. The burger never came. We wasted the two hours we had to rest on unapologetic pathetic service at the restaurant only to be hungry till 4pm.

Stayed from 18th to 19th Oct. We were on our way back to Bangalore (from our holiday in Kerela) and broke our journey here. Positives : 1) Quick check-in 2) Friendly front office staff 3) Clean and well maintained 4) Decent Room The down side 1) Overall the property is small. 2) The swimming pool was closed for maintenance 3) The onsite restaurant is not upto mark. Service is really slow - we ordered from the menu and it took 45 minutes for us to be served. There were mosquitoes in the restaurant - which caused us to retrieve an odomos spray bottle from our room. We could have gone for the buffet - but it was not upto mark. We signed for the meal (bill to room) and were assuming that we were done - however at 10:30 PM, while we were sleeping, a restaurant staffer woke us up indicating that we had to clear the bill (he came with the card swipe machine) - he was not able to explain to me why the "bill to room" didn't work. Break fast - well the spread was decent - but again staffers had to be reminded twice / thrice for special orders (even filter coffee). 4) Took a staffer 10 minutes to come to our room to collect our baggage during check-out. Overall would compare this property to a fancy "Bed and Breakfast". Nothing special - don't think this deserves the ITC brand. Overall the quality of service needs a drastic improvement. For our experience will I rate this as value for money : No Would I consider staying in this hotel again : No

Great room. Nice food. Located very close to the race course walking track and smart city park (both of which are must visit spots). Very nice spa as well. Outstanding green initiatives (almost no plastic anywhere). Very courteous and helpful staff. Thank you Priya and team for making my stay great

The rooms are smartly designed with a sleek and modular look. Neat and clean premises with a serene feel. The live music being played during the dinner service adds a touch of finesse and adds to the tasty dinner that is being served.

The property is very small compared to other ITC projects, the staffs from the gate to top are all very much cooperative, Services from the Dining and Kitchen staffs are very much pleasent and supportive some names which i remember Ms Dora, Ms Priya etc know there job very well. One can enjoy dinner with live music, we must appreciate the singer efforts. Food : Good Swimming Pool : Not in Operation due to maintenance. Parking : Ok Gym : Ok Restaurant : Nice Ambience

I had a wonderful time with my Colleagues at the Welcomhotel 2 days back. We had a great get together from Tata AIA Life Insurance Company along with Recognition programme. The Hotel was very good in terms of service and ambience. Staffs and service waiters were very well trained and deserve a good appreciation and reward. Special thanks to Mr. Nithin & Ms. Parveen for the hospitality..