Volkswagen Kannur, Phoenix Cars India Pvt Ltd Chala-Nadal Bypass Road, Post, Chala, Kerala 670621, India
Geo Location
Lat long (11.8294414,75.4324619)
Volkswagen Kannur - Featured Reviews (2194)
Excellent service ! This is my preferred Service Centre and I'm glad it was worth it getting car service here. The staff immediately attended to me. They were very skilled and provided right solutions,clear information about service estimate and right Advises for my requirements ,more over always towards customer satisfaction.
The overall experience in Volkswagen Kannur showroom staff is good and they will listen to your concerns.A very good helping mentality.U just need to select one car. They ll follow up all the post activities properly. Happy with the Volkswagen services.
Volkswagen Kannur provided an exceptional experience when I faced engine issues due to water ingress during heavy rain. From the moment I arrived at the service center, it was evident that their commitment to customer satisfaction went beyond the call of duty. Mr. Naveen's expertise and guidance provided a reassuring sense of direction, while Sayooj's attentiveness ensured that my concerns were heard and addressed promptly. The duo of Rahul+Rahul showcased remarkable teamwork, displaying both technical prowess and a genuine desire to help. Journey faced a hiccup with insurance approval delays. Despite this external challenge, the team's unwavering dedication prevailed. In an industry often criticized for lackluster customer service, This experience at Volkswagen kannur was not merely a transaction; it was a testament to the power of genuine human connection in the realm of automotive care. My heartfelt gratitude to the entire team for turning what could have been a daunting ordeal into a positive and memorable encounter with exceptional service.
There are many friendly staffs having nice behaviour with customers. Service is the worst . Experienced many issues after service. And didn't get vehicle back after service on agreed time and date
Awful experience. Went to check the car warning light and wait for an hour for an advisor but they where busy whole time. Their service to customers is very horrible. If we tried to approach the advisors, they simply ignored us.
Very disappointed experience.I have never seen such a bad customer service after sale. They don't rectify the complaints of your vehicle..Don't waste your time in their service centre..
Already a VW customer. Just did a test drive of Taigun GT . The sales representative Gawtham was wonderful to chat with. Explained each and every technical aspect of the car beautifully. Looking forward to visit more.
Frequently asked questions About Volkswagen Kannur
Where is Volkswagen Kannur Located ?
Volkswagen Kannur Located in Chala of Kannur. The complete address is Volkswagen Kannur, Phoenix Cars India Pvt Ltd Chala-Nadal Bypass Road, Post, Chala, Kerala 670621, India.
Everyone over here are professionals starting from the Doctors, Nurses, Attenders and even the the canteen staff who serves the food to the rooms. I was really surprised to see the quality of the service they offer when my Spouse was admitted in here
This place is crowded during lunch time, stand in a queue to take food bill (token) and then stand in Q to fetch food ( self service, it's a tough time to find a place to sit, food taste was awesome. Service people were friendly (for top ups) ... Ve