Volkswagen Guntur - Volkswagen dealer in Guntur - Guntur, India

I am thoroughly impressed with the exceptional service I've received for my Volkswagen Polo. From the moment I walked into the showroom, the staff displayed an impressive level of professionalism and expertise. They took the time to understand my car's needs and provided insightful recommendations. The service was not only prompt but also transparent, with clear explanations of the work required and the associated costs. Throughout the process, I felt well-informed and valued as a customer. The attention to detail and the meticulous care they put into servicing my Polo truly exceeded my expectations. I can confidently say that Volkswagen's commitment to delivering top-notch service has made me a loyal and satisfied Polo owner.

I had an excellent experience at the Volkswagen dealership. The staff was incredibly helpful and knowledgeable, making the car-buying process smooth and enjoyable. The wide selection of vehicles allowed me to find the perfect fit for my needs. The service department was equally impressive, providing timely and efficient maintenance. Overall, I highly recommend this dealership for their outstanding customer service and quality vehicles.

Starting with stars i gave 1 because there is no lower than 1 i could have given in Negatives (-) I entered the service centre on starting hours around 10am and gave the complaints regarding vehicle i requested to change the bumper grill not the bumper just the grill they received my request and raised the work order and now the time is 2:45 they took the car at 10:30 and parked in lot and haven't moved it since. In my opinion the swap of part takes around 15-20 minutes max they made me wait for 5 hours and not even answered my questions in the beginning they invite you with open arms and smile after you handed the car over and signed the papers they will just keep ignore you Being a car enthusiast more over a german vehicles fan particularly VW i haven't expected this from their service centre one of the worst service experience till day. Not a fan of suzuki but i admire their service and timing is just WOW After another hour of discussion and quarrel finally work was done at 3:30 and they spoiled my cars fog lamp and asking to replace it which costs 2500 which they destroyed and i should pay for it the damaged part has a iron moulded rod which sits under the bumper for support that was bent slightly which they removed and threw away and does not try to fix it totally today was a big disappointment and over all verdict was i will never visit this service center at all even for an enquiry(minus) -5 stars

I went to get my accident vehicle repaired, they literally rip you off. Really unhappy for the first time. The prices they charges were exorbitant compared to the city showroom charges.

Worst service center of Volkswagen please don't go to that guntur service all are doing fraud in that service center

Importantly, need to thank the service manager Mr.KIran who has guided (out of 4 injectors 1 failed and have to travel without A/C with 30-40 speed, ) the precautions that need to be taken in reaching the showroom post travelling for 250 KM and thanks to Mr.Babu(mechanic) for providing his service.

Very good service and good response from every one from team and excellent

Staff here are very experienced and explain in detail. Advantages and disadvantages of car models