Disastrous Experience: Poor Service and Deafening Noise! I recently had the unfortunate pleasure of dining at visco resorts and I am utterly disappointed with the terrible service and unbearable noise level that ruined what could have been an enjoyable evening. Needless to say, I will never be returning, nor would I recommend this place to anyone seeking a quiet, pleasant dining experience. First and foremost, the service at this restaurant was absolutely abysmal. It seemed like the staff had no concept of efficiency, as they were slow, inattentive, and lacked basic courtesy. Our orders took an astonishing amount of time to arrive, and when they finally did, they were cold and incorrect. Not only did the waitstaff display a complete disregard for our satisfaction, but they also failed to apologize for any inconveniences caused. It is simply unacceptable to treat paying customers with such contemptuous disregard! However, the horrendous service was not the only problem afflicting our visit to this disastrous establishment. The noise level in the restaurant was absolutely deafening, making any attempt at a conversation nearly impossible. Clearly, this place has no measures in place to control noise levels, as there were loud, obnoxious patrons everywhere, blissfully unaware of their surroundings. The ambiance was ruined, and it felt like we were eating in an overrun college bar rather than a supposedly reputable restaurant. It is vital for any establishment to maintain an environment that is conducive to dining, particularly for those customers who seek a quieter and more peaceful experience. Unfortunately, failed miserably in this regard, and it is a shame to see such blatant disregard for the comfort and satisfaction
I am visiting today at 12 November 2023. Sunday at the day of Diwali for lunch but my experience is very bad. Only one waiter is handle everything in Restaurant area so he could not get a service fast. Also when I ordered that bring me fingerbowl he said first I go then I warm the water then I take you finger bowl also he is not serving our food in our dishes. He just put all the food on our table and leave the place. So if you go for lunch please careful service will be not given by three star property like this and I am hundred percent not recommend this Visco Resort there is no person to get service to their customer. Also food is okay not as good as three star property. So be careful
Had a great dining experience at Visco Resorts! Ambience: The restaurant is situated in a great location with lots of greenery and a beautiful river view which creates a pleasant atmosphere and adds to the overall dining experience. Family-friendly: The presence of two lawns makes it an ideal place for families with children. It likely provides ample space for kids to play and enjoy themselves while the adults dined. Vegetarian food: The restaurant offers pure vegetarian food which is great for those who prefer vegetarian cuisine. Service and staff: The service provided by the staff was very nice and they were attentive, friendly, and efficient in taking care of our needs and ensuring a pleasant dining experience. Beautiful lighting: Beautiful lighting at dawn creates a lovely ambiance during evening time of day. It likely enhanced the overall atmosphere.
Food was good. We had Dal makhni & kadhai Paneer and butter roti.Service is also good. Clean wash rooms. View of river is beautiful.
The food wasn't as good as we expected it to be, but the view & atmosphere was beyond perfect, there were flowers & pathways inside the resort to walk, riverside seating arrangement so that we could eat. Our experience was okayish. I give a solid 4Star.
I have been to this place several times. Always great in food and ambience. But this time my husband went around 11pm to parcel dal khichdi, as i was hospitalized with my newborn. They were closed that time, but after listening to our situation, immediately helped and it was one of the best dal khichdi i had I really appreciate your kind gesture.
Quaint property located on the banks of a tributary of river Beas. Old construction but well maintained. The staff is courteous. Food is good. Sufficient parking space. Right on Manali Highway. Good transit stop for travellers heading towards Manali and ahead.
Maybe the best place to stay in mandi. We came here 10 odd years ago and now in 2023, even though mandi has urbanized quite a bit, it is still a great place to stay.
