Village 12-20 Restaurant - Vegetarian restaurant in Navi Mumbai - Raigad, India

Nice place. One of the best in kharghar. The quality of food is above at par most around them. Their food service is quite quick.

Nice place, ambiance is good. staff is little bit slower to serve, but quality of food is great here.

I had an absolutely terrible experience at Village 12-20 Hotel in Kharghar. I booked their banquet hall for a special event, a baby shower, with a reservation for 40 people on a per plate basis. However, the hotel's hospitality and concern towards their customers were absolutely abysmal. First and foremost, I specifically requested the food to be prepared without onion and garlic due to dietary restrictions of some of the guests. Shockingly, the chef completely disregarded this request and used garlic masala in the food. As a result, several guests were unable to eat anything, leaving them empty stomachs. It was not only an inconvenience but also a major disappointment to see such negligence in catering to their customers' needs. The hotel owner had confirmed the same thing but showed no remorse for their mistakes. To make matters worse, when it came time to settle the bill, the hotel staff charged us for 44 people instead of the actual count of 38. It was clear that they were trying to take advantage of us and extract more money from our pockets. When we confronted them about this discrepancy, instead of apologizing or trying to resolve the issue, they started arguing with us in front of all the guests. The entire situation was embarrassing and unprofessional. To add insult to injury, the manager of the hotel, Umesh Yadav, displayed an appalling level of rudeness and arrogance. He disrespected us horribly, yelling and insulting us in front of all our guests for a simple mistake in the total count of plates. It was an utterly humiliating experience that left us feeling belittled and humiliated. Furthermore, the hotel attempted to deceive us by inviting us to the CCTV room to review the footage of the event. However, conveniently, the videos were not running at that time, which only confirmed their fraudulent intentions. It became evident that their aim was to defraud and exploit us, with no regard for customer satisfaction or ethical business practices. Overall, I must say that Village 12-20 Hotel in Kharghar, Sector 35 is a complete disappointment. They have zero concern for their customers' needs, blatantly lie and cheat to extract more money, and treat their guests with disrespect and arrogance. This experience was far from the value for money, and I strongly advise against choosing this hotel for any special occasions or events.

Went for dinner very happily but found a fly in the glass. According to the manager, this is not a big problem. He was of the opinion that even if the flies come in the food, it will work...(iitnaa to cltaa hai) Attaching the photo. I am also thinking to report it in FDA and food safety officer.

Nice place to have lunch and dinner with friends and family, the food and the ambience of the place is nice. The dishes we ordered were Veg Kadai, Roti, Schezwan rice and masala papad. The dishes tasted good. The Schezwan rice was a little sour as one of the sauces was extra. Can be visited again but nothing to take home about.

Great vegetarian place with perfect family ambience. It's located in the heart of kharghar which needs to be navigated properly. They have multiple options to choose from, the cream of tomato soup was great, paneer tikka had mild spices and cooked to perfection. The garlic bread was also great with the perfect amount of cheese added to it. We had also ordered dry Manchurian with hakka noodles which too was good along with great service done by the staff. Overall a great place for vegetarians. Do give it a try and if you too love it hit like on the review :)

We had visited this restaurant to have quick tea and snacks as it was heavily raining outside and we were too much hungry. Looking for good place to sit and hve cup of hot tea We found it very comfortable and pleasant But inspite of mosquitoes killer lights present inside hotel we were annoyed by flies Otherwise service was quick tea was average but extremely overpriced

Worst experience from staff and manager, they were reacting as if we have been to home to have food and even if u face any issue no one will entertain however luckily found the owner with whom I shared experience and he said sorry for it. Quantity is less as compared to price we paid. But honestly Taste was good which stabled our mind. Except taste nothing is good here.