VIJAY SALES - VASHI - Electronics store in Navi Mumbai - Thane, India

It was my first experience to Vijay Sales, Vashi branch to buy a budget laptop. Had a good experience with sales team at laptop bay. I believe I had interacted with Acer promoter, Shakir. He had thorough knowledge on laptops to recommend the right fit to my need. Just that the billing bay takes more time. Otherwise my experience was good.

Mr. ASIF (MI PROMOTER) helped me understand the Xiaomi phone and with his product knowledge and customer friendly approach i purchased the phone from him. Very happy with his assistance.

Tushar is very good sales man is great knowledge and explaining Smarty and supporting person and good support idfc finance

Met Shoeb in Vashi Navi Mumbai outlet. He has been very helpful in sharing information about laptops and help me decide good laptop for my purpose..Asus Flip 14 Vivo Book. Very Good experience, overall

It was a very good day experience ... Sales staff and store personnel were humble and most importantly knowledgeable of product feature One thing that stood out was Mr. Sushant who just took the ownership to walk us through and give all details and help us end to end from product selection to Billing

Very good service provided all specifications are explain in detailed by Shyam.

Worst service from the Vijay Sales-Vashi team. Worst after sales service. I purchased a Kaff Chimney on 08/04/2023. Shakira Siddiqui was the sales person. Item was delivered on 09/04/2023. But after checking, I found wrong item was delivered at my home which I have not purchased. I informed Shakira about the same. She told me it was the mistake of her delivery team and asked me to wait for 3 more days. When I asked her there is no reason to wait for 3 days as my home is just at a distance of 1 km from vijay sales and they should deliver the item on the same day Or max to max next day. Then she told me very very rudely that I have purchased the item from Vijay Sales not from her and O have made the payment to vijay sales not to her. So I should talk to Vijay sales only not to her about the issue I am facing and cut my call immediately without listening to me further. This kind of attitude and after sale service shown by the sales person of vijay sales. After that I made a complaint to the customer care about the after sale service, delay in delivery of correct item and also about the behavior of the sales person, after that also I got the item delivered on 15-04-2023. They took more than 7 days to deliver an item. What more will I tell you about my concern? Is it not sufficient what I have written here above? If you want to know my contact number you can check it through the invoice of above dated or you can ask your sales team member Shakira Siddiqui and her boss/manager. They know everything about this incident and their misbehaviour. If you are really concerned about the incident, you can enquire and check the fact without getting my number and talking to me also through the invoice, delivery channel, your sales team, etc etc.

I recently had the pleasure of purchasing an air conditioner from Vijay Sales, and I must say that the experience surpassed all my expectations. The team, particularly Mr Ganguly, Mr. Anand and Mr. Sohail, went above and beyond to ensure I received not only the best deal but also outstanding service. In this review, I will elaborate on their exemplary customer service and how they made my AC purchase a truly memorable one.